---
title: "Information Communications Technology (ICT) Managed Services Provision"
ocid: "ocds-b5fd17-3bbc957d-0a9f-4f2e-811d-7078a23f04c7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3bbc957d-0a9f-4f2e-811d-7078a23f04c7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3bbc957d-0a9f-4f2e-811d-7078a23f04c7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3bbc957d-0a9f-4f2e-811d-7078a23f04c7.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "WIGAN COUNCIL"
published: "2022-10-05"
---

# Information Communications Technology (ICT) Managed Services Provision

Buyer: WIGAN COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-3bbc957d-0a9f-4f2e-811d-7078a23f04c7

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## Summary

The Wigan Metropolitan Borough Council is seeking to appoint a Supplier through competitive dialogue procurement for the provision of Information Communications Technology (ICT) Managed Services. The contract, with an initial term of 8 years and a total value of £115,000,000 GBP, includes strategic IT leadership, system maintenance, security services, telephony, and application development. The tender, classified under IT services, has a selective procurement method with a deadline for submissions on 9th November 2022.

This procurement opportunity by Wigan Council is well-suited for businesses specializing in IT services, consulting, software development, and Internet support. The tender is open to SMEs and offers potential for long-term contractual engagements. Businesses with capabilities in enterprise architecture, system maintenance, security, and application development are encouraged to participate in this competitive dialogue procurement process for mutual growth and collaboration.

## Notice

Wigan Metropolitan Borough Council is seeking to appoint, through competitive dialogue procurement, a Supplier with the financial means and relevant experience, skills and resources to supply a fully managed IT service which will cover all the Council's IT needs and requirements. The Descriptive Document, available to access via the e-tendering portal, contains a detailed summary of the IT services required from the Supplier together with other background information. As there more fully described, the IT Services will include strategic IT leadership including through the introduction of an enterprise architecture framework, the provision and maintenance of the Council's systems and appliances, security, telephony and contact centre services, End User Device Management, application support, procurement services, and application development. The contract duration will be an initial term of 8 years, subject to a break clause exercisable by the Council at 5 years, with an option exercisable by the Council to extend for up to 2 years following the expiry of the initial term.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e9d7e9a6-7633-4564-978c-508dda061063 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive dialog |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Oct 2022 |
| Submission deadline | 9 Nov 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Aug 2023 - 31 Aug 2033 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £115,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WIGAN COUNCIL |
| Locality | WIGAN |
| Post town | Wigan |
| Postcode | WN1 1YN |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD36 Greater Manchester North West |
| Local authority | Wigan |
| Electoral ward | Wigan Central |
| Westminster constituency | Wigan |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 5 Oct 2022 at 15:52 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e9d7e9a6-7633-4564-978c-508dda061063

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e9d7e9a6-7633-4564-978c-508dda061063
  5th October 2022 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.wigan.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3bbc957d-0a9f-4f2e-811d-7078a23f04c7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3bbc957d-0a9f-4f2e-811d-7078a23f04c7.json.