---
title: "Housing ICT system support and maintenance"
ocid: "ocds-b5fd17-3bdc194d-f947-426b-a298-e4e591289ab7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3bdc194d-f947-426b-a298-e4e591289ab7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3bdc194d-f947-426b-a298-e4e591289ab7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3bdc194d-f947-426b-a298-e4e591289ab7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "IPSWICH BOROUGH COUNCIL"
published: "2024-12-06"
---

# Housing ICT system support and maintenance

Buyer: IPSWICH BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-3bdc194d-f947-426b-a298-e4e591289ab7

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3bdc194d-f947-426b-a298-e4e591289ab7)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3bdc194d-f947-426b-a298-e4e591289ab7.json)

## Summary

Ipswich Borough Council has awarded a contract for the support and maintenance of a housing ICT system to NEC Software Solutions UK Ltd. This procurement, titled "Housing ICT system support and maintenance," falls under the industry category of Maintenance of Information Technology Software. The contract, valued at £294,200, covers services in the East of England and is set to run from 1st July 2024 until 30th June 2027. The procurement process was conducted through a selective method, specifically a call-off from a framework agreement, and the award was finalised on 20th June 2024.

This tender presents significant growth opportunities for businesses specialising in ICT system support and maintenance, particularly those with experience in managing software for tenancy services. Although the awarded supplier is a large company, this type of contract could potentially suit other businesses with the capability to meet similar public sector needs in the future. Organisations looking to expand their portfolio in public sector ICT services, especially within the East of England, should find such opportunities attractive. This procurement reinforces the importance of scalability and reliability in service delivery for public sector contracts.

## Notice

Support and maintenance of management software relating to tenancy services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/edb8e7b6-4e2d-4dc6-9f54-0ea66ca19203 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Dec 2024 |
| Submission deadline | 20 Jun 2024 |
| Future notice date | Not specified |
| Award date | 19 Jun 2024 |
| Contract period | 30 Jun 2024 - 30 Jun 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £294,200 |
| Lots value | Not specified |
| Awards value | £294,200 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | IPSWICH BOROUGH COUNCIL |
| Locality | IPSWICH |
| Post town | Ipswich |
| Postcode | IP1 2DE |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH62 Ipswich |
| Local authority | Ipswich |
| Electoral ward | Gipping |
| Westminster constituency | Ipswich |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NEC SOFTWARE SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267100 - Maintenance of information technology software

## Release History

- 6 Dec 2024 at 14:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/edb8e7b6-4e2d-4dc6-9f54-0ea66ca19203

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/edb8e7b6-4e2d-4dc6-9f54-0ea66ca19203
  6th December 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3bdc194d-f947-426b-a298-e4e591289ab7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3bdc194d-f947-426b-a298-e4e591289ab7.json.