---
title: "Digital process automation services for Revenues and Benefits."
ocid: "ocds-b5fd17-3bef29cb-48d2-41fd-8d28-4469508de3a6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3bef29cb-48d2-41fd-8d28-4469508de3a6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3bef29cb-48d2-41fd-8d28-4469508de3a6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3bef29cb-48d2-41fd-8d28-4469508de3a6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HARROGATE BOROUGH COUNCIL"
published: "2019-01-03"
---

# Digital process automation services for Revenues and Benefits.

Buyer: HARROGATE BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-3bef29cb-48d2-41fd-8d28-4469508de3a6

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## Summary

Harrogate Borough Council has initiated a tender for "Digital process automation services for Revenues and Benefits," aimed at enhancing transaction automation for its back office system. This procurement, classified under the software package and information systems sector, is in the awarding stage, with the contract valued at £140,252. The contract period is set to commence on 1 December 2018 and conclude on 28 February 2021. The delivery location is within the Yorkshire and the Humber region of the United Kingdom. The call for tenders concluded on 19 November 2018.

This tender presents significant opportunities for small and medium enterprises (SMEs) specialising in IT services, particularly in software development and consulting. Businesses that develop automation solutions or have expertise in digital transformation could excel in this environment. Competing for this contract can help such companies expand their portfolios and gain experience in public sector projects, which often lead to further opportunities in government contracting.

## Notice

Content from online web forms is validated and then each transaction is automated in the back office system. Items requiring intervention routed to High, Medium and Low priority work queues

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7f67eaeb-9bd5-4ce2-a3b4-3aa2fc559c44 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jan 2019 |
| Submission deadline | 19 Nov 2018 |
| Future notice date | Not specified |
| Award date | 23 Nov 2018 |
| Contract period | 1 Dec 2018 - 28 Feb 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £140,252 |
| Lots value | Not specified |
| Awards value | £140,252 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HARROGATE BOROUGH COUNCIL |
| Locality | HARROGATE |
| Post town | Harrogate |
| Postcode | HG1 2SG |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE22 North Yorkshire |
| Local authority | North Yorkshire |
| Electoral ward | Valley Gardens & Central Harrogate |
| Westminster constituency | Harrogate and Knaresborough |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GOVTECH SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 3 Jan 2019 at 10:49 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/7f67eaeb-9bd5-4ce2-a3b4-3aa2fc559c44
- 3 Jan 2019 at 10:41 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fb9e4a58-f20b-4681-bd3c-91fdde7bfee7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7f67eaeb-9bd5-4ce2-a3b4-3aa2fc559c44
  3rd January 2019 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/fb9e4a58-f20b-4681-bd3c-91fdde7bfee7
  3rd January 2019 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.harrogate.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3bef29cb-48d2-41fd-8d28-4469508de3a6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3bef29cb-48d2-41fd-8d28-4469508de3a6.json.