---
title: "Student Complaints Resolution Facilitation"
ocid: "ocds-b5fd17-3bf416dd-adc9-11e6-9901-0019b9f3037b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3bf416dd-adc9-11e6-9901-0019b9f3037b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3bf416dd-adc9-11e6-9901-0019b9f3037b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3bf416dd-adc9-11e6-9901-0019b9f3037b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF WOLVERHAMPTON ENTERPRISE LIMITED"
published: "2017-02-28"
---

# Student Complaints Resolution Facilitation

Buyer: UNIVERSITY OF WOLVERHAMPTON ENTERPRISE LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-3bf416dd-adc9-11e6-9901-0019b9f3037b

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## Summary

The University of Wolverhampton Enterprise Limited is conducting a public procurement process for training services centred on Student Complaints Resolution Facilitation. The procurement is categorised under staff development services and is based in Wolverhampton, West Midlands, England. The tender was published on 26 January 2016 and has subsequently reached the award stage, with the contract awarded on 18 April 2016. The contract period spans from 1 March 2016 to 28 February 2017, with the tender submission deadline having been set for 12 February 2016.

This tender presents significant opportunities for businesses involved in training and development, particularly those with a focus on educational services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to explore this opportunity, given the nature of the services required. Companies that provide expertise in complaint resolution training and similar educational workshops would be particularly well-suited to compete for this contract, aiding in their growth within the education sector.

## Notice

The aim of the request for quote is to appoint a provider to provide training for staff around Student Complaints Resolution Facilitation. For more information and to access the documents please register on Bravo Solution, the University's eTendering portal using the following link https://wlv.bravosolution.co.uk/web/login.html

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a638a1dc-7870-4192-821f-81193ed81f19 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Feb 2017 |
| Submission deadline | 12 Feb 2016 |
| Future notice date | Not specified |
| Award date | 17 Apr 2016 |
| Contract period | 31 May 2016 - 31 May 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF WOLVERHAMPTON ENTERPRISE LIMITED |
| Locality | WOLVERHAMPTON |
| Post town | Wolverhampton |
| Postcode | WV1 1AD |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG39 Wolverhampton |
| Local authority | Wolverhampton |
| Electoral ward | St Peters |
| Westminster constituency | Wolverhampton West |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CMP RESOLUTIONS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79633000 - Staff development services

## Release History

- 28 Feb 2017 at 15:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a638a1dc-7870-4192-821f-81193ed81f19
- 18 Nov 2016 at 20:17 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/bb62149a-a135-4b05-a531-c42a27a94fd0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a638a1dc-7870-4192-821f-81193ed81f19
  28th February 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/bb62149a-a135-4b05-a531-c42a27a94fd0
  26th January 2016 - Opportunity notice on Contracts Finder

## Notice URLs

- https://wlv.bravosolution.co.uk/web/login.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3bf416dd-adc9-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3bf416dd-adc9-11e6-9901-0019b9f3037b.json.