---
title: "Provision of the ICM and ISM IT Support Service"
ocid: "ocds-b5fd17-3c0710c8-6e6d-4a12-bc52-29d4287e355c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3c0710c8-6e6d-4a12-bc52-29d4287e355c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3c0710c8-6e6d-4a12-bc52-29d4287e355c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3c0710c8-6e6d-4a12-bc52-29d4287e355c.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "MEDWAY COUNCIL"
published: "2023-08-14"
---

# Provision of the ICM and ISM IT Support Service

Buyer: MEDWAY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-3c0710c8-6e6d-4a12-bc52-29d4287e355c

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## Summary

The Medway Council is seeking quotations for the provision of ICM and ISM IT Support Services. This tender, titled 'Provision of the ICM and ISM IT Support Service,' falls under the industry category of Database and operating software package. The procurement stage is currently in the tender period, set to end on 15th September 2023. The contract will start on 1st December 2023 and run until 30th November 2027, with a total value of £120,000. The tender is open to SMEs and VCSEs, offering an opportunity to provide IT support to the Innovation Centre Medway and the Innovation Studio Medway.

This tender by Medway Council presents a 4-year contract for IT support services, creating opportunities for businesses in the software and information systems sector. Companies specializing in software packages, utilities, and information systems and servers are well-suited to compete. The procurement method is an open procedure, allowing a wide range of businesses to participate. With the buyer being Medway Council, interested parties can engage with the Council to explore how their services align with the IT support requirements of the Innovation Centre Medway and Innovation Studio Medway.

## Notice

Medway Council ('The Authority') invites quotations (Document 3) for the provision of ICM and ISM IT Support Services as detailed in the Specification of Requirement (Document 2) and in accordance with these instructions (Document 1) and the Council's Terms and Conditions of Contract. This is a request to provide IT support to the Innovation Centre Medway (ICM) and the Innovation Studio Medway (ISM). This is a 4-year contract commencing on the 1st of December 2023 and expiring on 30th of November 2027. The ICM has a data centre on each of the 3 floors now servicing around 56 offices of various sizes. The ground floor being the primary data centre acting in a master and slave relationship with the 2nd floor. ISM has its own small data centre for the 15 offices housed on site.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b511f033-9026-4f19-93c3-c6b898438af0 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Aug 2023 |
| Submission deadline | 15 Sep 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Dec 2023 - 30 Nov 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £120,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MEDWAY COUNCIL |
| Locality | CHATHAM |
| Post town | Rochester |
| Postcode | ME4 4TR |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ41 Medway |
| Local authority | Medway |
| Electoral ward | Chatham Central & Brompton |
| Westminster constituency | Rochester and Strood |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48600000 - Database and operating software package
- 48700000 - Software package utilities
- 48800000 - Information systems and servers

## Release History

- 14 Aug 2023 at 09:53 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b511f033-9026-4f19-93c3-c6b898438af0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b511f033-9026-4f19-93c3-c6b898438af0
  14th August 2023 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.medway.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3c0710c8-6e6d-4a12-bc52-29d4287e355c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3c0710c8-6e6d-4a12-bc52-29d4287e355c.json.