---
title: "ServiceNow Managed Services & Development Support"
ocid: "ocds-b5fd17-3c0be8ff-3209-40e5-a317-59a6889726ef"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3c0be8ff-3209-40e5-a317-59a6889726ef"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3c0be8ff-3209-40e5-a317-59a6889726ef.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3c0be8ff-3209-40e5-a317-59a6889726ef.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FOREIGN COMMONWEALTH AND DEVELOPMENT OFFICE"
published: "2024-09-13"
---

# ServiceNow Managed Services & Development Support

Buyer: FOREIGN COMMONWEALTH AND DEVELOPMENT OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-3c0be8ff-3209-40e5-a317-59a6889726ef

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3c0be8ff-3209-40e5-a317-59a6889726ef)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3c0be8ff-3209-40e5-a317-59a6889726ef.json)

## Summary

The Foreign Commonwealth and Development Office (FCDO) awarded a contract for ServiceNow managed services and development support to Cognizant Worldwide Limited. The contract, classified under IT services including consulting, software development, Internet and support (CPV code 72000000), covers various regions, including the United Kingdom, Europe, and other areas. The procurement process followed a selective method via a call-off from a framework agreement. The contract commencement date is set for 5th September 2024 and will run until 1st December 2029, with a total value of £4,900,000. Key milestones included the tender period ending on 3rd May 2024 and the award date on 5th September 2024.

This tender offers significant opportunities for business growth for companies specialising in IT services and support, particularly those experienced in managing and developing ServiceNow platforms. Small and medium-sized enterprises (SMEs) are suitable candidates for such projects, given the FCDO's indication of suitability for SMEs. Businesses focusing on providing tailored and scalable IT solutions can potentially benefit from this long-term engagement with a prominent government entity like the FCDO. With a substantial contract value and an expansive geographical scope, participating in this tender could lead to enhanced market visibility and further service opportunities.

## Notice

The provision of ServiceNow managed services and development support to FCDO.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/59e3f81f-012f-4b58-a6b7-1bd952517df9 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Sep 2024 |
| Submission deadline | 3 May 2024 |
| Future notice date | Not specified |
| Award date | 4 Sep 2024 |
| Contract period | 4 Sep 2024 - 1 Dec 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,900,000 |
| Lots value | Not specified |
| Awards value | £4,900,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FOREIGN COMMONWEALTH AND DEVELOPMENT OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2AH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COGNIZANT WORLDWIDE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 13 Sep 2024 at 09:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/59e3f81f-012f-4b58-a6b7-1bd952517df9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/59e3f81f-012f-4b58-a6b7-1bd952517df9
  13th September 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3c0be8ff-3209-40e5-a317-59a6889726ef. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3c0be8ff-3209-40e5-a317-59a6889726ef.json.