---
title: "Insurance Database/Claims Handling Software"
ocid: "ocds-b5fd17-3c14ae26-adc9-11e6-9901-0019b9f3037b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3c14ae26-adc9-11e6-9901-0019b9f3037b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3c14ae26-adc9-11e6-9901-0019b9f3037b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3c14ae26-adc9-11e6-9901-0019b9f3037b.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "CORNWALL COUNCIL"
published: "2018-10-26"
---

# Insurance Database/Claims Handling Software

Buyer: CORNWALL COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-3c14ae26-adc9-11e6-9901-0019b9f3037b

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## Summary

The procurement process initiated by Cornwall Council seeks to acquire an Insurance Database and Claims Handling Software to replace its existing QLAS system. The contract, valued between £40,000 and £80,000, includes a five-year term with the opportunity for three one-year extensions. This open tender process, classified under business transaction and personal business software packages, is currently in the active stage, with a tender submission deadline of 1st November 2018, following the publication of this opportunity on 26th October 2018. Delivery of the software is expected at the Council's headquarters located in Truro, South West England, with the contract period commencing on 2nd November 2018.

This tender presents a significant opportunity for businesses engaged in software development and IT services, particularly those with expertise in cloud-based solutions and claims management systems. Companies specialising in database software and facilities management software are particularly well-suited to compete in this procurement. By participating in this tender, businesses can establish long-term relationships with a local government authority while potentially expanding their service offerings in the public sector.

## Notice

Cornwall Council has a requirement for the software to replace its current QLAS system from April 1st 2016 and wishes to award a 5 year contract with the ability for three extensions each of one year. The new system will be cloud based, fully hosted by the provider and have the ability to record details of: ? Incidents ? Claims, Classified by Policy Type and by Company ? Ability for Documents & Images to be uploaded and associated to the Claim / Incident ? Actions ? Financial Reporting including triangulation reporting and actuarial reporting. ? Recoveries ? Resultant Actions (Investigation, Change of Process etc.) ? Vehicle Information ? 3rd Party Information ? Insurer and Legal References ? System will maintain an Audit log (date/time, user details and updates) ? System will have the ability to incorporate recharges across council services and companies ? Geographical representation For full details please register for this opportunity via the Council's etendering package at https://procontract.due-north.com. Additional information: To access documents please register on https://procontract.due-north.com N/A

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/14fcef32-9f69-4c3d-be30-d603a1322b90 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Oct 2018 |
| Submission deadline | 1 Nov 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 2 Nov 2018 - 3 Nov 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CORNWALL COUNCIL |
| Locality | TRURO |
| Post town | Truro |
| Postcode | TR1 3AY |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK3 Cornwall and Isles of Scilly |
| ITL 3 | TLK30 Cornwall and Isles of Scilly |
| Local authority | Cornwall |
| Electoral ward | Truro Boscawen & Redannick |
| Westminster constituency | Truro and Falmouth |
| Delivery location | TLK South West (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48400000 - Business transaction and personal business software package
- 48421000 - Facilities management software package
- 48611000 - Database software package

## Release History

- 26 Oct 2018 at 13:42 - TenderCancellation - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/14fcef32-9f69-4c3d-be30-d603a1322b90
- 26 Oct 2018 at 13:40 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/023f8ee1-7d22-4559-a29a-155124c90ed0
- 18 Nov 2016 at 20:15 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/023f8ee1-7d22-4559-a29a-155124c90ed0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/14fcef32-9f69-4c3d-be30-d603a1322b90
  26th October 2018 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/023f8ee1-7d22-4559-a29a-155124c90ed0
  26th October 2018 - Opportunity notice on Contracts Finder

## Notice URLs

- https://procontract.due-north.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3c14ae26-adc9-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3c14ae26-adc9-11e6-9901-0019b9f3037b.json.
