---
title: "Tender for the Supply and/or Installation of a Unified Communications Telephony system"
ocid: "ocds-b5fd17-3c1c4168-1cb4-49a7-a649-cd68eb3e4463"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3c1c4168-1cb4-49a7-a649-cd68eb3e4463"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3c1c4168-1cb4-49a7-a649-cd68eb3e4463.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3c1c4168-1cb4-49a7-a649-cd68eb3e4463.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "UNIVERSITY OF BIRMINGHAM"
published: "2018-01-24"
---

# Tender for the Supply and/or Installation of a Unified Communications Telephony system

Buyer: UNIVERSITY OF BIRMINGHAM  
Current stage: Tender  
OCID: ocds-b5fd17-3c1c4168-1cb4-49a7-a649-cd68eb3e4463

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## Summary

The University of Birmingham is currently seeking offers for the supply and/or installation of a Unified Communications Telephony system under a selective procurement method. This tender, identified as FRAM392/17, is active and planned to conclude on the 22nd of February 2018. The contract, once awarded, will run from 2nd July 2018 to 1st July 2023, with the procurement focused on telecommunications services and computer network services within the UK's West Midlands region.

This opportunity presents significant business growth potential for companies specialising in telecommunications and IT services, particularly those with expertise in unified communications systems and contact centre software. Bidders with a track record in modernising telecommunications infrastructure and offering robust support for educational institutions would be well-positioned to compete for this contract. The project also emphasises the need for resilient and cost-effective solutions, making it particularly appealing for firms that can demonstrate innovation and efficiency in their offerings.

## Notice

The University of Birmingham is looking to award a five year contract to replace the current Telephony system and Contact Centre software. The current phone system is a Mitel MX-One with Solidus Contact Centre software.The original Line Interface Modules (LIMs) were installed in 1996 and an upgrade to version 4.1 with a server based IP backbone was carried out in October 2010. The current system supports approximately 6,600 digital handsets and up to 1,000 analogue connections. The key objective of the Unified Communications (UC) Project is to; 1) Provide flexible enhanced UC functionality to Staff and Students of the University. 2) Reduce risk of System failure by removing an old system and building a modern resilient platform. 3) Reduced direct cost of System ownership and reduce indirect costs in handling communications within the University. Additional information: Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/170837a9-a79b-41b4-adce-31ff383e8ca7 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jan 2018 |
| Submission deadline | 22 Feb 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Jul 2018 - 1 Jul 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF BIRMINGHAM |
| Locality | EDGBASTON |
| Post town | Birmingham |
| Postcode | B15 2TT |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Edgbaston |
| Westminster constituency | Birmingham Edgbaston |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 64200000 - Telecommunications services
- 72700000 - Computer network services

## Release History

- 24 Jan 2018 at 15:58 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/170837a9-a79b-41b4-adce-31ff383e8ca7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/170837a9-a79b-41b4-adce-31ff383e8ca7
  24th January 2018 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/universityofbirmingham/aspx/
  Additional information on how to apply for this contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3c1c4168-1cb4-49a7-a649-cd68eb3e4463. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3c1c4168-1cb4-49a7-a649-cd68eb3e4463.json.