---
title: "YPO - Website Chatbot Services 2021"
ocid: "ocds-b5fd17-3c5414ec-085c-4057-9be2-96d4c281d173"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3c5414ec-085c-4057-9be2-96d4c281d173"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3c5414ec-085c-4057-9be2-96d4c281d173.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3c5414ec-085c-4057-9be2-96d4c281d173.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "YORKSHIRE PURCHASING ORGANISATION"
published: "2022-02-08"
---

# YPO - Website Chatbot Services 2021

Buyer: YORKSHIRE PURCHASING ORGANISATION  
Current stage: Award  
OCID: ocds-b5fd17-3c5414ec-085c-4057-9be2-96d4c281d173

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3c5414ec-085c-4057-9be2-96d4c281d173.json)

## Summary

The procurement process for the "YPO - Website Chatbot Services 2021" contract was initiated by the Yorkshire Purchasing Organisation (YPO), located in Wakefield, England. This contract falls under the software package and information systems category, specifically designated for messaging software-as-a-service solutions. The tender process has completed, with the value of the contract being £30,178. The contract period commenced on January 12, 2022, and concludes on January 11, 2023. The tender was awarded on December 22, 2021, following an 'Other - Below threshold quotation process'.

This tender presents an opportunity for businesses specialising in software development and customer communication solutions to expand their client base, particularly those who can offer innovative messaging platforms. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would find this contract particularly suitable, as the procurement process is designed to encourage participation from these types of organisations. By leveraging such contracts, businesses can enhance their visibility and credibility in the industry while contributing to enhanced service delivery for the public sector.

## Notice

Messaging software-as-a-service solutions offered through a single platform. The Services are designed to enable YPO to manage communications with People interacting with it through YPO website and to provide a Dashboard for accessing and managing Customer Data regarding those people.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/43c32525-cfc8-4706-88b0-6065a9fc0ecb |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Below threshold quotation process |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Feb 2022 |
| Submission deadline | 30 Nov 2021 |
| Future notice date | Not specified |
| Award date | 22 Dec 2021 |
| Contract period | 12 Jan 2022 - 11 Jan 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £30,178 |
| Lots value | Not specified |
| Awards value | £30,178 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | YORKSHIRE PURCHASING ORGANISATION |
| Locality | WAKEFIELD |
| Post town | Wakefield |
| Postcode | WF2 0XE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE45 Wakefield |
| Local authority | Wakefield |
| Electoral ward | Wrenthorpe and Outwood West |
| Westminster constituency | Wakefield and Rothwell |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INTERCOM R&D |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 8 Feb 2022 at 13:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/43c32525-cfc8-4706-88b0-6065a9fc0ecb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/43c32525-cfc8-4706-88b0-6065a9fc0ecb
  8th February 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3c5414ec-085c-4057-9be2-96d4c281d173. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3c5414ec-085c-4057-9be2-96d4c281d173.json.