---
title: "FLEX AI Student Services Assistant (Chatbot) via GCloud 14"
ocid: "ocds-b5fd17-3c62a97a-2e72-4950-90d1-ca95c4571f7c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3c62a97a-2e72-4950-90d1-ca95c4571f7c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3c62a97a-2e72-4950-90d1-ca95c4571f7c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3c62a97a-2e72-4950-90d1-ca95c4571f7c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NOTTINGHAM TRENT UNIVERSITY"
published: "2025-06-12"
---

# FLEX AI Student Services Assistant (Chatbot) via GCloud 14

Buyer: NOTTINGHAM TRENT UNIVERSITY  
Current stage: Award  
OCID: ocds-b5fd17-3c62a97a-2e72-4950-90d1-ca95c4571f7c

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## Summary

The procurement process for the "FLEX AI Student Services Assistant (Chatbot) via GCloud 14" was conducted by Nottingham Trent University, located in Nottingham, England. This procurement falls under the industry category of Software package and information systems. The procurement method used was selective, specifically a call-off from a framework agreement. The award stage was completed, with the contract being awarded on 11th June 2025. The project, valued at £267,962, involves a delivery location in the East Midlands, United Kingdom. The contract will commence on 1st July 2025 and conclude on 30th June 2027.

This tender presents opportunities for businesses involved in the software and information systems sector, particularly those capable of developing or implementing AI-based solutions such as chatbots. While Nottingham Trent University is the buyer, the awarded supplier, ICS.AI, underscores the suitability for small to medium-sized enterprises (SMEs) in the technology field. This procurement offers growth potential for companies that specialise in innovative digital solutions, aiming to expand their portfolio and client base in the education sector.

## Notice

FLEX AI Student Services Assistant (Chatbot) awarded via Direct Award through GCloud 14.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4dbd79b1-3308-4577-b959-7b988ad0a661 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Jun 2025 |
| Submission deadline | 30 May 2025 |
| Future notice date | Not specified |
| Award date | 10 Jun 2025 |
| Contract period | 30 Jun 2025 - 30 Jun 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £267,962 |
| Lots value | Not specified |
| Awards value | £267,962 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NOTTINGHAM TRENT UNIVERSITY |
| Locality | NOTTINGHAM |
| Post town | Nottingham |
| Postcode | NG1 4FQ |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF14 Nottingham |
| Local authority | Nottingham |
| Electoral ward | St. Ann's |
| Westminster constituency | Nottingham East |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ICS.AI |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 12 Jun 2025 at 13:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4dbd79b1-3308-4577-b959-7b988ad0a661

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4dbd79b1-3308-4577-b959-7b988ad0a661
  12th June 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3c62a97a-2e72-4950-90d1-ca95c4571f7c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3c62a97a-2e72-4950-90d1-ca95c4571f7c.json.