---
title: "Re-procurement of Civica Comino Support and Maintenance for Revenues and Benefits"
ocid: "ocds-b5fd17-3c66a847-63d1-412b-83ad-86efe2e99d35"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3c66a847-63d1-412b-83ad-86efe2e99d35"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3c66a847-63d1-412b-83ad-86efe2e99d35.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3c66a847-63d1-412b-83ad-86efe2e99d35.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF HACKNEY"
published: "2020-10-19"
---

# Re-procurement of Civica Comino Support and Maintenance for Revenues and Benefits

Buyer: LONDON BOROUGH OF HACKNEY  
Current stage: Award  
OCID: ocds-b5fd17-3c66a847-63d1-412b-83ad-86efe2e99d35

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3c66a847-63d1-412b-83ad-86efe2e99d35)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3c66a847-63d1-412b-83ad-86efe2e99d35.json)

## Summary

The London Borough of Hackney has successfully completed a procurement process titled "Re-procurement of Civica Comino Support and Maintenance for Revenues and Benefits," which falls under the software-related services industry category. This contract was awarded using a direct procurement method via the CCS Framework RM3821 (Lot 1a). The contract, valued at approximately £196,000, commenced on 30th September 2020 and extends for three years, concluding on 30th September 2023. The procurement process reached its end date on 7th September 2020.

This contract represents a competitive opportunity for businesses specialising in IT software and electronic document management systems, particularly those capable of supporting local government operations. Companies that can provide ongoing maintenance and support for such software solutions would be particularly well-suited to engage in future tenders in similar areas. With the focus on public sector contracts, SMEs with experience in service delivery to governmental bodies may find avenues for growth through collaboration or direct tender participation.

## Notice

Procurement via CCS Framework RM3821 (Lot 1a), using direct award option to award a contract of 3 years to Civica for provision of Comino. Civica's Comino application is an electronic document management system used by London Borough of Hackney's Revenues and Benefits services to process correspondence and documentation from customers.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f5744288-5705-45ae-b172-b42ce96628e5 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Oct 2020 |
| Submission deadline | 7 Sep 2020 |
| Future notice date | Not specified |
| Award date | 22 Sep 2020 |
| Contract period | 29 Sep 2020 - 30 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £196,000 |
| Lots value | Not specified |
| Awards value | £195,925 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF HACKNEY |
| Locality | HACKNEY |
| Post town | East London |
| Postcode | E8 1DY |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Hackney |
| Electoral ward | Hackney Central |
| Westminster constituency | Hackney South and Shoreditch |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48517000 - IT software package
- 72260000 - Software-related services

## Release History

- 19 Oct 2020 at 08:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f5744288-5705-45ae-b172-b42ce96628e5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f5744288-5705-45ae-b172-b42ce96628e5
  19th October 2020 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.hackney.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3c66a847-63d1-412b-83ad-86efe2e99d35. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3c66a847-63d1-412b-83ad-86efe2e99d35.json.