---
title: "098-BK-24 Automated Messaging Service - AWARD"
ocid: "ocds-b5fd17-3cd1e196-d544-4ad0-bccd-c0ca8b85141f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3cd1e196-d544-4ad0-bccd-c0ca8b85141f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3cd1e196-d544-4ad0-bccd-c0ca8b85141f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3cd1e196-d544-4ad0-bccd-c0ca8b85141f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BRECKLAND DISTRICT COUNCIL"
published: "2025-02-20"
---

# 098-BK-24 Automated Messaging Service - AWARD

Buyer: BRECKLAND DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-3cd1e196-d544-4ad0-bccd-c0ca8b85141f

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## Summary

Breckland District Council, based in Norfolk, has awarded a contract for the provision of an Automated Messaging Service to Telsolutions Ltd. The service, classified under Enhanced Messaging Service (EMS) services, will support a multi-channel messaging solution to enhance revenue collection and customer engagement for a partnership of five councils in East Anglia. The procurement was conducted through an open procedure, with the tender period ending on 16th October 2024. The contract commenced on 1st February 2025 and will continue until 31st January 2027.

This contract offers substantial opportunities for businesses specialising in telecommunications, particularly those capable of providing comprehensive electronic messaging systems. Small and medium-sized enterprises (SMEs) are especially well-suited to compete for similar opportunities, given the nature of the procurement. Such contracts facilitate business growth by enabling companies to showcase their technological capabilities and enhance service delivery within the public sector.

## Notice

You are invited to tender for the provision of Automated Messaging Service for 5 Councils. The Supplier will be required to support our ongoing rolling programme to replace traditional letters and provide multi-channel message solutions within a Revenues and Benefits partnership consisting of five Councils across East Anglia, predominantly to enhance revenue collection by issuing reminders throughout the recovery cycle but also to support customer engagement programmes including customer satisfaction.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3a02577a-1f64-497d-8deb-04b6d437c658 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Feb 2025 |
| Submission deadline | 16 Oct 2024 |
| Future notice date | Not specified |
| Award date | 20 Feb 2025 |
| Contract period | 1 Feb 2025 - 31 Jan 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRECKLAND DISTRICT COUNCIL |
| Locality | NORFOLK |
| Post town | Norwich |
| Postcode | NR19 1EE |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH53 Breckland and South Norfolk |
| Local authority | Breckland |
| Electoral ward | Dereham Neatherd |
| Westminster constituency | Mid Norfolk |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TELSOLUTIONS |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64212200 - Enhanced Messaging Service (EMS) services
- 64216100 - Electronic message services

## Release History

- 20 Feb 2025 at 15:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3a02577a-1f64-497d-8deb-04b6d437c658

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3a02577a-1f64-497d-8deb-04b6d437c658
  20th February 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3cd1e196-d544-4ad0-bccd-c0ca8b85141f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3cd1e196-d544-4ad0-bccd-c0ca8b85141f.json.