---
title: "NHS Login Run and Maintain 2"
ocid: "ocds-b5fd17-3ce8acde-5519-4826-bbd1-2d8941b8a175"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3ce8acde-5519-4826-bbd1-2d8941b8a175"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3ce8acde-5519-4826-bbd1-2d8941b8a175.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3ce8acde-5519-4826-bbd1-2d8941b8a175.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS England"
published: "2026-08-28"
---

# NHS Login Run and Maintain 2

Buyer: NHS England  
Current stage: Award  
OCID: ocds-b5fd17-3ce8acde-5519-4826-bbd1-2d8941b8a175

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## Summary

NHS England is procuring run-and-maintain DevOps services for NHS Login, a live digital identity service used by more than 120 partner organisations. The service provides citizen registration, authentication and identity verification at different assurance levels, supporting access to digital healthcare applications including the NHS App, eRedbook and eConsult. The requirement covers effective and efficient operation of the live service, including day-to-day service operations, incident management and ongoing maintenance. The supplier must support operation against agreed service levels, including 24x7x365 user availability. This is an IT services requirement covering software, internet and support activities, with delivery associated with NHS England’s Leeds location and the wider NHS Login service.

The procurement has been awarded and the tender is complete. NHS England used a selective procedure as a call-off from a framework agreement. The tender submission deadline was 19 January 2026 at 12:00 UTC, and the contract was awarded on 17 August 2026 to CGI IT UK Limited. The awarded value is £30,000,000. The estimated procurement value was between £18,000,000 and £30,000,000. The contract period runs from 1 September 2026 to 31 August 2029. The requirement was not identified as suitable for SMEs or voluntary, community and social enterprises. Evaluation was conducted through the framework call-off route, with the selected supplier responsible for the full live-service operation and maintenance requirement.

This opportunity indicates sustained NHS demand for suppliers able to operate critical, citizen-facing digital identity platforms at national scale. A credible future competitor would need mature DevOps and service-management capability, including continuous service availability, monitoring, incident response, problem management, release and change control, security, resilience and maintenance. Experience supporting authentication, registration or identity-verification services would be directly relevant, particularly where multiple external partners depend on shared platform capabilities. Suppliers should be able to demonstrate robust processes, suitably skilled operational and engineering teams, and the capacity to manage service-level commitments across a large partner ecosystem. The buyer’s decision also indicates that substantial scale and established delivery capability are important for this requirement.

## Notice

NHS login is a live service with 120+ 'partners' using its capability. It provides registration, authentication, and ID verification capability at different levels of transaction need, allowing citizens to gain access to digital healthcare applications, including NHS App, eRedbook and eConsult. This requirement is to ensure that the Buyer, through its Run and Maintain DevOps team, can deliver an effective and efficient operation of its NHS login live service. This includes both day-to-day operations, incident management in line with the Buyer's processes and procedures, and ongoing maintenance to ensure that the Buyer's NHS login service operates within agreed service level agreements e.g. 24x7x365 user availability.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8bef120b-d686-4eaf-964c-e97c3596490b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Not specified |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 17 Aug 2026 |
| Contract period | 1 Sep 2026 - 31 Aug 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £30,000,000 |
| Lots value | Not specified |
| Awards value | £30,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS England |
| Locality | LEEDS |
| Postcode area | Leeds |
| Postcode | LS1 4AP |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Hunslet & Riverside |
| Westminster constituency | Leeds South |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CGI IT UK Limited |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 28 Aug 2026 at 12:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8bef120b-d686-4eaf-964c-e97c3596490b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8bef120b-d686-4eaf-964c-e97c3596490b
  28th August 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/9d796317-051a-47af-96cc-d8957edbdeeb
  REDACTED - C449335 NHS Login Run and Maintain 2 Contract Redaction_Fully Signed

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3ce8acde-5519-4826-bbd1-2d8941b8a175. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3ce8acde-5519-4826-bbd1-2d8941b8a175.json.