---
title: "QU088 - Employee Assistance Programme - AWARD"
ocid: "ocds-b5fd17-3cf6625e-9f3a-4ffb-a4dc-da8e49238794"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3cf6625e-9f3a-4ffb-a4dc-da8e49238794"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3cf6625e-9f3a-4ffb-a4dc-da8e49238794.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3cf6625e-9f3a-4ffb-a4dc-da8e49238794.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BIRMINGHAM CITY COUNCIL"
published: "2018-04-12"
---

# QU088 - Employee Assistance Programme - AWARD

Buyer: BIRMINGHAM CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-3cf6625e-9f3a-4ffb-a4dc-da8e49238794

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3cf6625e-9f3a-4ffb-a4dc-da8e49238794)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3cf6625e-9f3a-4ffb-a4dc-da8e49238794.json)

## Summary

Birmingham City Council is conducting a procurement process for the provision of an Employee Assistance Programme (EAP), officially titled "QU088 - Employee Assistance Programme - AWARD". This contract is classified under guidance and counselling services (CPV code: 85312300) and is located in West Midlands, United Kingdom. The contract period will run from 1st April 2018 to 31st March 2020, with an option for a further 12-month extension based on performance and cost. The procurement method utilised is an open procedure, with the deadline for expressions of interest having been set for 26th January 2018.

This tender presents significant opportunities for businesses involved in employee support services, particularly those offering 24-hour helplines, counselling services, and financial advice. Firms specialising in emotional and mental health support, as well as those providing comprehensive informational resources for workplaces, will be particularly suited to compete for this contract. Engaging with Birmingham City Council can also lead to further collaborations in the public sector, enhancing visibility and growth for small to medium-sized enterprises within the services industry.

## Notice

Birmingham City Council requires a supplier for the provision of Employee Assistance Service. The Contractor will develop and provide a workplace Employee Assistance Programme ("EAP") which will be made available to all Eligible Users that is designed to assist productivity and attendance issues within the workplace by supporting employees to identify and resolve personal and or work concerns. Services provided must include, but are not limited to: * 24-hour free phone telephone support, 365 days per year * Website information and services with interactive content, fact sheets and online services. * Money advice and debt management. * Child and elder care information services. * Legal information and guidance (within HMRC current guidelines). * Information on emotional, work-life and workplace issues. * Short-term psychological services, including provision of time limited telephone counselling (6 sessions per employee) at a time convenient to the Eligible User. The provision of such services is to be determined by assessment of the Eligible User carried out by a professionally qualified member of staff (i.e. counsellor). * Signposting to workplace and community resources not available within the scope of the EAP. This includes signposting to the Council for face to face counselling if assessed as being necessary in the assessment outlined above. This contract will be for a period of 2 years commencing 1st April 2018 until 31st March 2020 with an option to extend for a further 12 months subject to cost and satisfactory performance BCC will be using its e-tendering system (in-tend) for the administration of this procurement process and providers must register with the system to be able to express an interest. The web address is: https://in-tendhost.co.uk/birminghamcc Registration and use of In-tend is free. All correspondence for this procurement process must be via the In-tend correspondence function. If you are unable to register with In-tend please either email cps@birmingham.gov.uk or call 0121 464 8000. If you are interested in tendering please click on the following link to access Birmingham City Councils tender Portal: https://in-tendhost.co.uk/birminghamcc/ and submit your details to register as a bidder. We will send you a log on and password so you can download the tender documentation. Requests to participate must be by way of completion and return of the tender documentation no later than 12:00 hours on 26th January 2018 using the Supplier Portal.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8fd69b4c-63df-4ecf-9ee3-26da95e4fb75 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Apr 2018 |
| Submission deadline | 26 Jan 2018 |
| Future notice date | Not specified |
| Award date | 12 Mar 2018 |
| Contract period | 31 Mar 2018 - 31 Mar 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BIRMINGHAM CITY COUNCIL |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B4 7WB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Newtown |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BMG RESEARCH |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 85 - Health and social work services

### Codes

- 72250000 - System and support services
- 72253200 - Systems support services
- 85312300 - Guidance and counselling services
- 85312310 - Guidance services
- 85312320 - Counselling services

## Release History

- 12 Apr 2018 at 11:34 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8fd69b4c-63df-4ecf-9ee3-26da95e4fb75
- 16 Nov 2017 at 14:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8fd69b4c-63df-4ecf-9ee3-26da95e4fb75

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8fd69b4c-63df-4ecf-9ee3-26da95e4fb75
  12th April 2018 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://in-tendhost.co.uk/birminghamcc
- https://in-tendhost.co.uk/birminghamcc/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3cf6625e-9f3a-4ffb-a4dc-da8e49238794. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3cf6625e-9f3a-4ffb-a4dc-da8e49238794.json.