---
title: "Homes England - MS Unified Support (RM1557.14 G-Cloud14 Lot 3)"
ocid: "ocds-b5fd17-3d035abc-8d0e-49de-9091-0da478647434"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3d035abc-8d0e-49de-9091-0da478647434"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3d035abc-8d0e-49de-9091-0da478647434.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3d035abc-8d0e-49de-9091-0da478647434.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOMES ENGLAND (THE NAME ADOPTED BY THE HOMES AND COMMUNITIES AGENCY)"
published: "2026-03-20"
---

# Homes England - MS Unified Support (RM1557.14 G-Cloud14 Lot 3)

Buyer: HOMES ENGLAND (THE NAME ADOPTED BY THE HOMES AND COMMUNITIES AGENCY)  
Current stage: Award  
OCID: ocds-b5fd17-3d035abc-8d0e-49de-9091-0da478647434

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3d035abc-8d0e-49de-9091-0da478647434)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3d035abc-8d0e-49de-9091-0da478647434.json)

## Summary

The procurement process described involves Homes England, operating under the Homes and Communities Agency, awarding a contract for Microsoft Unified Support under RM1557.14 G-Cloud 14 (Lot 3 Cloud Support). The contract, valued at £488,466.07, spans the delivery of IT services, consulting, software development, Internet, and support across England. This process, initiated as an open tender, concluded its tender period on 2nd March 2026, with the contract commencing on 8th March 2026 and set to run until 6th March 2029. Homes England's main office is based in Newcastle upon Tyne, England, and the procurement stage as of the latest update is in the awarding phase, with the award notice published on 20th March 2026.

This tender creates substantial business opportunities for enterprises specialising in IT services and support, particularly those providing Microsoft product problem resolution and support solutions. Large-scale businesses, as evidenced by the award to Microsoft Ltd, which operates on a large scale, are particularly well-suited to compete in this open procurement. For businesses aiming for growth in the IT and cloud service sectors, aligning with the procurement criteria of large-scale, technologically driven services provides a strategic opportunity to establish a pivotal role in public sector projects across England.

## Notice

Provision of support across all Microsoft products providing problem resolutions services and reactive and preventative support. Awarded to Microsoft Limited via RM1557.14 G-Cloud 14 (Lot 3 Cloud Support) online filtering / evaluation tool

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2ca579e6-9cd0-4bb1-b52b-33f638a0a5ef |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Mar 2026 |
| Submission deadline | 2 Mar 2026 |
| Future notice date | Not specified |
| Award date | 4 Mar 2026 |
| Contract period | 8 Mar 2026 - 6 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £488,466 |
| Lots value | Not specified |
| Awards value | £488,466 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOMES ENGLAND (THE NAME ADOPTED BY THE HOMES AND COMMUNITIES AGENCY) |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE4 5BZ |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Arthur's Hill |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROSOFT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 20 Mar 2026 at 14:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2ca579e6-9cd0-4bb1-b52b-33f638a0a5ef

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2ca579e6-9cd0-4bb1-b52b-33f638a0a5ef
  20th March 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.gov.uk/government/organisations/homes-england

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3d035abc-8d0e-49de-9091-0da478647434. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3d035abc-8d0e-49de-9091-0da478647434.json.