---
title: "Provision of Patient Transport Services in Cambridgeshire & Peterborough"
ocid: "ocds-b5fd17-3d269fba-99cb-4fc0-9b3b-61e7b604971a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3d269fba-99cb-4fc0-9b3b-61e7b604971a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3d269fba-99cb-4fc0-9b3b-61e7b604971a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3d269fba-99cb-4fc0-9b3b-61e7b604971a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS MIDLANDS AND LANCASHIRE COMMISSIONING SUPPORT UNIT (HOSTED BY NHS ENGLAND)"
published: "2024-02-19"
---

# Provision of Patient Transport Services in Cambridgeshire & Peterborough

Buyer: NHS MIDLANDS AND LANCASHIRE COMMISSIONING SUPPORT UNIT (HOSTED BY NHS ENGLAND)  
Current stage: Award  
OCID: ocds-b5fd17-3d269fba-99cb-4fc0-9b3b-61e7b604971a

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## Summary

The NHS Midlands and Lancashire Commissioning Support Unit (hosted by NHS England) has awarded a contract for the Provision of Patient Transport Services in Cambridgeshire & Peterborough. The contract falls under the Paramedical services classification and includes Ambulance services and Patient-transport vehicles. The tender had an open procedure (above threshold) as the procurement method, with a contract value of 117,164,911 GBP. The tender period ended on October 19, 2023, and the contract is scheduled to start on October 1, 2024, and end on September 30, 2029.

This tender presents an opportunity for businesses involved in paramedical services, ambulance services, and patient transport vehicles to compete for providing high-quality and safe patient transport services in Cambridgeshire & Peterborough. Businesses focusing on service efficiencies, innovation in information technology, and delivering personalised patient-centric services would be well-suited to compete in this tender. The contracting authority, NHS Midlands and Lancashire Commissioning Support Unit, aims to enhance service quality, safety, sustainability, value for money, and patient satisfaction through this procurement process.

## Notice

The ICB has re-designed the way Patient Transport Services are specified in Cambridgeshire and Peterborough. They were looking for stand-alone services for specific cohorts of patients which have varying needs. The re-procurement was split into 3 lots so 3 separate contracts could have been awarded with bidders able to bid for all of the lots or any combination of lots. For the avoidance of doubt each bid was scored on their individual merit. Thus, it was possible that contracts could have been issued to a single provider, and indeed they have. The lots are split as follows: Lot 1 - Specialist Transport And Non-planned (STAN) - High Dependency, Bariatric, End of Life, Discharges, Ambulatory Care Pathway transport, and Interfacility transfers transport services. Lot 2 - Planned Patients Transport Service (PPTS) - Renal Dialysis, Outpatients, and Admissions patient transport service. Lot 3 - Booking and Eligibility Centre - a call centre function that provides telephony access to the Patient Transport service, completing Eligibility Assessments, Bookings and Customer Service to all. The aim of the services is to deliver high quality, dignified and safe patient transport to specific cohorts of patients, ensuring all services users are assessed robustly and consistently, and that eligible patients are able to travel in a timely manner, without adverse impact on their medical condition. The services will be person-centred, and providers will need to be committed to the 'personalisation' of the whole service(s) from the point of first contact when the booking is requested, through to pick-up, relationship of the driver with the patient (and escort if applicable), journey to the destination, supporting the patient in preparation for their transport and arrival at home or nominated place of residence or other healthcare setting. The ICB is also seeking innovation from providers that can maximise the use of information technology and fully utilise technological solutions to deliver service efficiencies to drive quality, safety, sustainability, value for money and improved patient and service user satisfaction.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e98dbd5a-754a-4623-a6e6-10ead3f5d27f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Feb 2024 |
| Submission deadline | 19 Oct 2023 |
| Future notice date | Not specified |
| Award date | 4 Sep 2023 |
| Contract period | 30 Sep 2024 - 30 Sep 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £117,164,911 |
| Lots value | Not specified |
| Awards value | £53,009,011 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS MIDLANDS AND LANCASHIRE COMMISSIONING SUPPORT UNIT (HOSTED BY NHS ENGLAND) |
| Locality | GLENFIELD |
| Post town | Leicester |
| Postcode | LE3 8RA |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | Glenfield Faire |
| Westminster constituency | Mid Leicestershire |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ERS MEDICAL |

## CPV Codes

### Divisions

- 34 - Transport equipment and auxiliary products to transportation
- 85 - Health and social work services

### Codes

- 34114122 - Patient-transport vehicles
- 85142000 - Paramedical services
- 85143000 - Ambulance services

## Release History

- 19 Feb 2024 at 12:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e98dbd5a-754a-4623-a6e6-10ead3f5d27f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e98dbd5a-754a-4623-a6e6-10ead3f5d27f
  19th February 2024 - Awarded contract notice on Contracts Finder

## Provenance

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