--- title: "Provision of The Covid Inquiry Listening Exercise - Communications" ocid: "ocds-b5fd17-3d2f2d76-5713-469b-854a-ba6cbe0934d0" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3d2f2d76-5713-469b-854a-ba6cbe0934d0" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3d2f2d76-5713-469b-854a-ba6cbe0934d0.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-3d2f2d76-5713-469b-854a-ba6cbe0934d0.json" source: "Contracts Finder" current_stage: "Award" buyer: "CROWN COMMERCIAL SERVICE" published: "2023-02-03" --- # Provision of The Covid Inquiry Listening Exercise - Communications Buyer: CROWN COMMERCIAL SERVICE Current stage: Award OCID: ocds-b5fd17-3d2f2d76-5713-469b-854a-ba6cbe0934d0 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3d2f2d76-5713-469b-854a-ba6cbe0934d0) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3d2f2d76-5713-469b-854a-ba6cbe0934d0.json) ## Summary The Crown Commercial Service has awarded a contract for the provision of The Covid Inquiry Listening Exercise - Communications. The contract falls under the industry category of Advertising and Marketing Services. The procurement method used was selective, with a value of £800,000 GBP. The contract period started on October 29, 2022, and will end on March 31, 2023. This contract presents business growth opportunities for companies offering specialist communication expertise. Businesses well-suited to compete are those with experience in delivering communication and engagement services. The awarded contract aims to gather the UK population's experiences of the pandemic through a comprehensive Listening Exercise programme. Companies with expertise in research, analysis, and emotional support are encouraged to engage in this opportunity. ## Notice The Inquiry required a 'Listening Exercise' to run alongside its formal legal processes to complement its investigations. The Listening Exercise is a working title for the public facing process the Inquiry will use to gather people's experiences of the pandemic, providing a unique source of data for the Inquiry's legal team. This Listening Exercise will be of sufficient scope and scale to capture people's experiences, give them a chance to be heard, and turn the experiences into an evidence base that can support the broad remit of the Inquiry's investigations. This Listening Exercise will be run as a mixed programme, covering four pillars: 1) Research and Analysis 2) Communications and Engagement 3) Website (work already underway) 4) Emotional support/safeguarding The Inquiry requires specialist communication expertise to deliver the Communication and Engagement pillar of the Listening Exercise. The Listening Exercise will provide a unique, comprehensive empirical account (via a set of synthesised, depersonalised reports) of the UK population's experience of the pandemic. Accordingly, it is important that the Listening Exercise is as inclusive as possible, in line with the large number of people affected by the pandemic, and that the experiences we gather are representative of the UK population. At the same time, it must be proportional in the delivery to ensure value for money for the taxpayer and to the Inquiry. It will also demonstrate to the country that we are 'listening' to what the country wants to tell us, helping to maintain trust and confidence in the Inquiry and its findings. Due to the nature of the subject material and the grief, trauma and health impacts experienced by many people, carefully designed communications and interactions are required, in line with the Inquiry's safeguarding responsibilities. This activity will produce research that can be used by the Inquiry as evidence. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/780a0e12-d58e-4ce3-bc4b-7317de32d56e | | Notice type | Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Call-off from a framework agreement | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 3 Feb 2023 | | Submission deadline | 23 Sep 2022 | | Future notice date | Not specified | | Award date | 27 Oct 2022 | | Contract period | 28 Oct 2022 - 31 Mar 2023 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £800,000 | | Lots value | Not specified | | Awards value | £800,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CROWN COMMERCIAL SERVICE | | Locality | LIVERPOOL | | Post town | Liverpool | | Postcode | L3 9PP | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD7 Merseyside | | ITL 3 | TLD72 Liverpool | | Local authority | Liverpool | | Electoral ward | City Centre North | | Westminster constituency | Liverpool Riverside | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | M&C SAATCHI (UK | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79340000 - Advertising and marketing services ## Release History - 3 Feb 2023 at 15:17 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/780a0e12-d58e-4ce3-bc4b-7317de32d56e - 1 Feb 2023 at 15:33 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/780a0e12-d58e-4ce3-bc4b-7317de32d56e - 11 Nov 2022 at 15:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/780a0e12-d58e-4ce3-bc4b-7317de32d56e ## Documents - https://www.contractsfinder.service.gov.uk/Notice/780a0e12-d58e-4ce3-bc4b-7317de32d56e 3rd February 2023 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/8b908923-c4a6-4dae-9efb-f5b3da4dd551 ## Notice URLs - https://www.gov.uk/government/organisations/crown-commercial-service ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3d2f2d76-5713-469b-854a-ba6cbe0934d0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3d2f2d76-5713-469b-854a-ba6cbe0934d0.json.