---
title: "Care Connect CCTV Response & Scheduled Maintenance"
ocid: "ocds-b5fd17-3d5fae23-9843-4776-9f0c-67c3a9e41c28"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3d5fae23-9843-4776-9f0c-67c3a9e41c28"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3d5fae23-9843-4776-9f0c-67c3a9e41c28.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3d5fae23-9843-4776-9f0c-67c3a9e41c28.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DURHAM COUNTY COUNCIL"
published: "2024-07-26"
---

# Care Connect CCTV Response & Scheduled Maintenance

Buyer: DURHAM COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-3d5fae23-9843-4776-9f0c-67c3a9e41c28

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## Summary

Durham County Council is overseeing the awarded contract for "Care Connect CCTV Response & Scheduled Maintenance" within the industry category of Closed Circuit Television Services (CPV: 92222000). This project is situated in the North East region of the United Kingdom and includes both unplanned response maintenance and scheduled maintenance for public space CCTV systems across County Durham. The procurement stage is Award, with the contract awarded to Baydale Control Systems Limited on 21st December 2024. The tender was procured using a selective method, specifically a call-off from a framework agreement. The contract period spans from 1st January 2024 to 31st December 2027, with an estimated contract value of £490,090.96.

This tender provides substantial opportunities for businesses specialising in CCTV services, particularly those with experience in both emergency response and scheduled maintenance operations. SMEs and VCSEs are deemed suitable for this contract, indicating a competitive edge for smaller or community-interest companies looking to expand their public sector portfolio. Baydale Control Systems Limited, an SME, being awarded this contract, highlights that well-prepared smaller businesses have a strong chance of securing similar tenders. Businesses adept in public safety and technical maintenance services will find this an excellent opportunity for growth and visibility.

## Notice

DCC's Care Connect & CCTV Service is responsible for the Public Space CCTV system in place across County Durham, supporting public safety across the county area alongside our community safety partners. Due to the significant level of equipment and infrastructure required, a comprehensive maintenance contract, to include both unplanned response (i.e., when cameras are not working) and scheduled work (i.e annual servicing and network maintenance), is required to ensure the continued effective operation of the service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/21be188a-d24b-4ffe-8b16-8999e5fa68b7 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Jul 2024 |
| Submission deadline | 20 Dec 2023 |
| Future notice date | Not specified |
| Award date | 26 Jul 2024 |
| Contract period | 1 Jan 2024 - 31 Dec 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £490,090 |
| Lots value | Not specified |
| Awards value | £490,090 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM COUNTY COUNCIL |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5UL |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BAYDALE CONTROL SYSTEMS |

## CPV Codes

### Divisions

- 92 - Recreational, cultural and sporting services

### Codes

- 92222000 - Closed circuit television services

## Release History

- 26 Jul 2024 at 09:54 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/21be188a-d24b-4ffe-8b16-8999e5fa68b7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/21be188a-d24b-4ffe-8b16-8999e5fa68b7
  26th July 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3d5fae23-9843-4776-9f0c-67c3a9e41c28. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3d5fae23-9843-4776-9f0c-67c3a9e41c28.json.