---
title: "Contact Centre"
ocid: "ocds-b5fd17-3d7a38be-b8c7-4a87-8568-a7c77e9a313e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3d7a38be-b8c7-4a87-8568-a7c77e9a313e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3d7a38be-b8c7-4a87-8568-a7c77e9a313e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3d7a38be-b8c7-4a87-8568-a7c77e9a313e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNITED LINCOLNSHIRE HOSPITALS NHS TRUST"
published: "2022-11-04"
---

# Contact Centre

Buyer: UNITED LINCOLNSHIRE HOSPITALS NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-3d7a38be-b8c7-4a87-8568-a7c77e9a313e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3d7a38be-b8c7-4a87-8568-a7c77e9a313e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3d7a38be-b8c7-4a87-8568-a7c77e9a313e.json)

## Summary

The United Lincolnshire Hospitals NHS Trust has awarded a contract for a Contact Centre procurement, with a value of £80,305 in GBP. The procurement method used was selective, involving a call-off from a framework agreement. The contract period is from June 8, 2022, to March 24, 2025. The contact point for this tender is Paul Oke, with a closing tender period end date of June 1, 2022.

This tender for a Contact Centre by the United Lincolnshire Hospitals NHS Trust presents business growth opportunities for service providers in the software package and information systems industry. Small and medium-sized enterprises (SMEs) are particularly well-suited to compete for this contract. Suppliers like Netcall Technology Limited have already been awarded the contract, demonstrating successful opportunities for businesses of similar scale and expertise.

## Notice

On premise contact centre to support incoming calls

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/577ff8f4-966d-406c-aa5f-3c833ccb2b34 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Nov 2022 |
| Submission deadline | 1 Jun 2022 |
| Future notice date | Not specified |
| Award date | 6 Aug 2022 |
| Contract period | 7 Jun 2022 - 24 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,305 |
| Lots value | Not specified |
| Awards value | £80,305 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNITED LINCOLNSHIRE HOSPITALS NHS TRUST |
| Locality | LINCOLN |
| Post town | Lincoln |
| Postcode | LN2 5QY |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF3 Lincolnshire |
| ITL 3 | TLF30 Lincolnshire CC |
| Local authority | Lincoln |
| Electoral ward | Abbey |
| Westminster constituency | Lincoln |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETCALL TECHNOLOGY |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 4 Nov 2022 at 14:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/577ff8f4-966d-406c-aa5f-3c833ccb2b34

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/577ff8f4-966d-406c-aa5f-3c833ccb2b34
  4th November 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3d7a38be-b8c7-4a87-8568-a7c77e9a313e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3d7a38be-b8c7-4a87-8568-a7c77e9a313e.json.