---
title: "Unit4 ERP Support Service"
ocid: "ocds-b5fd17-3d7fa0ad-1940-40b5-b2c1-f89d8cacd061"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3d7fa0ad-1940-40b5-b2c1-f89d8cacd061"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3d7fa0ad-1940-40b5-b2c1-f89d8cacd061.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3d7fa0ad-1940-40b5-b2c1-f89d8cacd061.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST MIDLANDS COMBINED AUTHORITY"
published: "2025-02-13"
---

# Unit4 ERP Support Service

Buyer: WEST MIDLANDS COMBINED AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-3d7fa0ad-1940-40b5-b2c1-f89d8cacd061

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3d7fa0ad-1940-40b5-b2c1-f89d8cacd061)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3d7fa0ad-1940-40b5-b2c1-f89d8cacd061.json)

## Summary

The West Midlands Combined Authority has completed the procurement process for the "Unit4 ERP Support Service" in the IT services category, specifically related to consulting, software development, Internet, and support. This contract, valued at £52,380, will provide day-to-day application support and Remote Application Consultancy Support (RACS) for the West Midlands region in the United Kingdom. The contract period began on February 11, 2025, and will end on December 31, 2025. The procurement was carried out through a selective method, specifically a call-off from a framework agreement, indicating that pre-qualified suppliers were invited to bid. The award was published on February 13, 2025, with Arribatec being the successful supplier.

This tender offers a significant opportunity for businesses specialising in IT services to expand their client base by providing essential support and consultancy services. Companies that are well-suited for similar procurements include those with expertise in ERP systems, application support, and IT consultancy. Although this particular opportunity was not designated as suitable for SMEs or VCSEs, larger IT service providers with the capacity to manage comprehensive support services could benefit from such contracts to enhance their market presence and build long-term relationships with regional authorities like the West Midlands Combined Authority.

## Notice

Unit4 ERP support service to answer day-to-day application queries and issues, and Remote Application Consultancy Support (RACS)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f3e6dfb3-dbf9-4d81-89a1-bb54be0114c2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Feb 2025 |
| Submission deadline | 10 Feb 2024 |
| Future notice date | Not specified |
| Award date | 1 Jan 2025 |
| Contract period | 11 Feb 2025 - 31 Dec 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £52,380 |
| Lots value | Not specified |
| Awards value | £52,380 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST MIDLANDS COMBINED AUTHORITY |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B19 3SD |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Newtown |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ARRIBATEC |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 13 Feb 2025 at 11:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f3e6dfb3-dbf9-4d81-89a1-bb54be0114c2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f3e6dfb3-dbf9-4d81-89a1-bb54be0114c2
  13th February 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3d7fa0ad-1940-40b5-b2c1-f89d8cacd061. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3d7fa0ad-1940-40b5-b2c1-f89d8cacd061.json.