---
title: "His Majestys Coastguard (HMCG) EAP Support for Cranston Inquiry"
ocid: "ocds-b5fd17-3d8f20cf-c006-410b-91eb-99da1632d823"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3d8f20cf-c006-410b-91eb-99da1632d823"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3d8f20cf-c006-410b-91eb-99da1632d823.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3d8f20cf-c006-410b-91eb-99da1632d823.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MCA - MARITIME AND COASTGUARD AGENCY"
published: "2026-02-02"
---

# His Majestys Coastguard (HMCG) EAP Support for Cranston Inquiry

Buyer: MCA - MARITIME AND COASTGUARD AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-3d8f20cf-c006-410b-91eb-99da1632d823

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3d8f20cf-c006-410b-91eb-99da1632d823)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3d8f20cf-c006-410b-91eb-99da1632d823.json)

## Summary

The Maritime and Coastguard Agency (MCA) has completed a selective procurement process to secure Employee Assistance Programme (EAP) support services as part of the Cranston Inquiry. The contract, titled "His Majesty's Coastguard (HMCG) EAP Support for Cranston Inquiry," falls under the health and social work services category (CPV: 85000000) and pertains to locations including the British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom. The award stage of this procurement concluded on 3 February 2025, with the contract running until 2 August 2026. The services required encompass training, structured professional support, and critical incident support for up to 12 individuals along with their families, aiming to offer trauma-informed aid through the duration of the inquiry. This call-off from an existing framework agreement highlights a tailored and prioritised service needed in relation to the independent inquiry into the events of November 2021.

This procurement provides a growth opportunity for businesses specialising in health and social work services, especially those with experience in providing trauma-informed care. The requirement for a bespoke EAP service tailored for a sensitive inquiry indicates demand for specialised support providers. SMEs and VCSs, in particular those experienced in delivering structured professional support and critical incident response, would find this tender process significant for showcasing capabilities and reinforcing market presence. The selected supplier, PAM Wellbeing Limited, an SME based in Warrington, received an active award notice on 4 February 2025, underscoring the potential for SMEs to win significant contracts in this sector.

## Notice

MCA has an existing EAP provider through a DfT contract, this covers MCA employees and volunteers. Due to the Cranston Inquiry, MCA require a bespoke prioritised EAP service for up to 12 individuals (employees and ex employees) their partners and dependents above and beyond the core and basic EAP provisions. MCA require access to the following services: a) Training b) Structured Professional Support c) Critical Incident Support The Cranston Inquiry is an independent non statutory inquiry into the tragic events of 24 November 2021, when at least 27 people lost their lives crossing the Channel. The Cranston Inquiry will report to the Secretary of State for Transport. The MCA has 12 witnesses, identified by the Inquiry who will be required to give oral evidence to the Inquiry. These individuals and their partners and dependents therefore require access to trauma-informed support services to assist them during the Inquiry.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/426a469a-58bc-4065-b4df-026d0f27aa87 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Feb 2026 |
| Submission deadline | 31 Jan 2025 |
| Future notice date | Not specified |
| Award date | 3 Feb 2025 |
| Contract period | 3 Feb 2025 - 2 Aug 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £37,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MCA - MARITIME AND COASTGUARD AGENCY |
| Locality | SOUTHAMPTON |
| Post town | Southampton |
| Postcode | SO15 1EG |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ32 Southampton |
| Local authority | Southampton |
| Electoral ward | Banister & Polygon |
| Westminster constituency | Southampton Itchen |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PAM WELLBEING |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 2 Feb 2026 at 09:26 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/426a469a-58bc-4065-b4df-026d0f27aa87
- 4 Feb 2025 at 14:10 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/426a469a-58bc-4065-b4df-026d0f27aa87
- 4 Feb 2025 at 14:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/426a469a-58bc-4065-b4df-026d0f27aa87

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/426a469a-58bc-4065-b4df-026d0f27aa87
  2nd February 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/21aa72fc-f0a3-4636-b1f6-7f9ff91ccda1
  n/a

## Notice URLs

- https://www.gov.uk/government/organisations/maritime-and-coastguard-agency

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3d8f20cf-c006-410b-91eb-99da1632d823. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3d8f20cf-c006-410b-91eb-99da1632d823.json.