---
title: "Whatfix Digital Adoption Platform"
ocid: "ocds-b5fd17-3db546f4-baf7-405f-9839-e66771689dad"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3db546f4-baf7-405f-9839-e66771689dad"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3db546f4-baf7-405f-9839-e66771689dad.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3db546f4-baf7-405f-9839-e66771689dad.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE FINANCIAL CONDUCT AUTHORITY"
published: "2020-11-16"
---

# Whatfix Digital Adoption Platform

Buyer: THE FINANCIAL CONDUCT AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-3db546f4-baf7-405f-9839-e66771689dad

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3db546f4-baf7-405f-9839-e66771689dad)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3db546f4-baf7-405f-9839-e66771689dad.json)

## Summary

The Financial Conduct Authority is seeking to enhance its digital capabilities through the tender titled "Whatfix Digital Adoption Platform". This procurement falls under the software package and information systems category, specifically aimed at supporting 4,500 users across SharePoint, MS Teams, and Outlook. The procurement is currently in the Award stage, with the contract period set from 1st July 2020 to 1st July 2021, and was awarded on 10th June 2020 with a total value of £114,300. The primary location for service delivery is London, United Kingdom.

This tender offers significant opportunities for businesses, particularly those providing digital adoption solutions or software services tailored for corporate environments. Small and medium-sized enterprises (SMEs) as well as voluntary, community, and social enterprises (VCSEs) would find this contract suitable, as it aligns with their capabilities to deliver bespoke digital solutions. Companies with experience in implementing user adoption tools or integrating platforms for major software applications would be particularly well-positioned to compete for similar future tenders.

## Notice

Whatfix Digital Adoption Platform - 4500 users each on SharePoint, MS Teams and Outlook with a plug-in installed. This is inclusive of browser based(web), non-web based desktop and mobile/tablet devices

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fd09f784-3ae0-46ba-bb27-9fba96ac3435 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Nov 2020 |
| Submission deadline | 10 Jun 2020 |
| Future notice date | Not specified |
| Award date | 9 Jun 2020 |
| Contract period | 30 Jun 2020 - 1 Jul 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £114,300 |
| Lots value | Not specified |
| Awards value | £114,300 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE FINANCIAL CONDUCT AUTHORITY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 16 Nov 2020 at 11:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fd09f784-3ae0-46ba-bb27-9fba96ac3435

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fd09f784-3ae0-46ba-bb27-9fba96ac3435
  16th November 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3db546f4-baf7-405f-9839-e66771689dad. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3db546f4-baf7-405f-9839-e66771689dad.json.