---
title: "ICT Managed Services"
ocid: "ocds-b5fd17-3dc29624-c5b8-48f9-8289-e23dea0cb662"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3dc29624-c5b8-48f9-8289-e23dea0cb662"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3dc29624-c5b8-48f9-8289-e23dea0cb662.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3dc29624-c5b8-48f9-8289-e23dea0cb662.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MERSEYSIDE WASTE DISPOSAL AUTHORITY"
published: "2024-04-24"
---

# ICT Managed Services

Buyer: MERSEYSIDE WASTE DISPOSAL AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-3dc29624-c5b8-48f9-8289-e23dea0cb662

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3dc29624-c5b8-48f9-8289-e23dea0cb662)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3dc29624-c5b8-48f9-8289-e23dea0cb662.json)

## Summary

The Merseyside Waste Disposal Authority has awarded a contract for ICT Managed Services with a total value of £860,916. The procurement process was completed, and the contract period is set from February 29, 2024, to February 28, 2029. The tender was open, following an open procedure, with the tender period ending on January 22, 2024. The award was given to Intergence Systems Limited, with the main procurement category being services. The location for the delivery addresses is in the North West region of the United Kingdom.

This tender for ICT Managed Services by the Merseyside Waste Disposal Authority presents an opportunity for businesses specialised in information technology services. The tender involves providing a wide range of IT services, including network provision, device replacement, Microsoft licensing, and ongoing operational support. Small and medium-sized enterprises (SMEs) would be well-suited to compete for this contract, given that SMEs have been identified as suitable vendors. The contract offers a chance for businesses to contribute to the Authority's comprehensive IT needs and support their operations effectively over the long contract period.

## Notice

We are seeking a highly experienced supplier to provide a comprehensive IT service provision covering the following key elements:1) Provision of new network, WiFi and security controls to support the main office2) Provision of replacement end-user computing devices and tablets (Windows based laptop PCs)3) Microsoft licensing4) Migration of servers/services from existing hardware and software with an existing provider to cloud based services5) Build of Windows based devices, including packaging and deployment of software6) Provision of appropriate boundary controls for Windows based devices7) Application build and/or migration to replace aging in-house software8) Hosting and security of public facing interactive website elements9) Unified communications10) Mobile security controls11) Project/programme management12) Technical resources to enact the change and migrate to the new service13) Ongoing 1st, 2nd and 3rd line operational support for all our IT14) Provision of comprehensive backups

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cc7fe5b5-0f21-41bf-be11-e2e92ab3ceb2 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Apr 2024 |
| Submission deadline | 22 Jan 2024 |
| Future notice date | Not specified |
| Award date | 27 Feb 2024 |
| Contract period | 29 Feb 2024 - 28 Feb 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £860,916 |
| Lots value | Not specified |
| Awards value | £860,916 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MERSEYSIDE WASTE DISPOSAL AUTHORITY |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 1BP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Waterfront South |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INTERGENCE SYSTEMS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 24 Apr 2024 at 16:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cc7fe5b5-0f21-41bf-be11-e2e92ab3ceb2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cc7fe5b5-0f21-41bf-be11-e2e92ab3ceb2
  24th April 2024 - Awarded contract notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=APR168082
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- https://www.merseysidewda.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3dc29624-c5b8-48f9-8289-e23dea0cb662. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3dc29624-c5b8-48f9-8289-e23dea0cb662.json.