---
title: "Provision of an Income Management Solution & Support Services"
ocid: "ocds-b5fd17-3ddaee90-4c51-4caf-b74c-627be3423237"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3ddaee90-4c51-4caf-b74c-627be3423237"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3ddaee90-4c51-4caf-b74c-627be3423237.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3ddaee90-4c51-4caf-b74c-627be3423237.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SUNDERLAND CITY COUNCIL"
published: "2021-11-30"
---

# Provision of an Income Management Solution & Support Services

Buyer: SUNDERLAND CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-3ddaee90-4c51-4caf-b74c-627be3423237

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3ddaee90-4c51-4caf-b74c-627be3423237)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3ddaee90-4c51-4caf-b74c-627be3423237.json)

## Summary

Sunderland City Council has recently completed a procurement process for the "Provision of an Income Management Solution & Support Services." The contract, valued at £94,760, falls under the software package and information systems industry category. The procurement method used was selective, via a call-off from a framework agreement. Key dates include the tender period which closed on 23 November 2021, and the contract period spanning from 1 April 2022 to 31 March 2027, with the award announcement made on 30 November 2021.

This tender presents a significant opportunity for businesses specialising in software solutions and service support, particularly those motivated small and medium-sized enterprises (SMEs). Companies that provide innovative income management systems or software development services would be well-placed to participate in similar future tenders, thereby enhancing their visibility and growth potential in the public sector.

## Notice

Sunderland City Council has appointed a supplier for the provision of an Income Management Solution & Support Services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/22bc278d-7854-4f9a-96b2-15828ffcd2e5 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Nov 2021 |
| Submission deadline | 23 Nov 2021 |
| Future notice date | Not specified |
| Award date | 30 Nov 2021 |
| Contract period | 31 Mar 2022 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £94,760 |
| Lots value | Not specified |
| Awards value | £94,760 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUNDERLAND CITY COUNCIL |
| Locality | SUNDERLAND |
| Post town | Sunderland |
| Postcode | SR2 7DN |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC44 Sunderland |
| Local authority | Sunderland |
| Electoral ward | Southwick |
| Westminster constituency | Sunderland Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAPITA BUSINESS SERVICES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 30 Nov 2021 at 15:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/22bc278d-7854-4f9a-96b2-15828ffcd2e5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/22bc278d-7854-4f9a-96b2-15828ffcd2e5
  30th November 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3ddaee90-4c51-4caf-b74c-627be3423237. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3ddaee90-4c51-4caf-b74c-627be3423237.json.