---
title: "Patient & Public Voice - Adults"
ocid: "ocds-b5fd17-3dfe23ae-1a43-475a-b98d-614916b30d63"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3dfe23ae-1a43-475a-b98d-614916b30d63"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3dfe23ae-1a43-475a-b98d-614916b30d63.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3dfe23ae-1a43-475a-b98d-614916b30d63.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ENGLAND"
published: "2021-10-11"
---

# Patient & Public Voice - Adults

Buyer: NHS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-3dfe23ae-1a43-475a-b98d-614916b30d63

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## Summary

NHS England is seeking providers for the "Patient & Public Voice - Adults" tender, addressing health services for various institutions within London, including prisons and police custody suites. The contract, valued at £300,000, has been awarded to User Voice, with an active status from 6 September 2021, following an open procurement method. This contract is set to run until 5 September 2024, with the procurement process fully completed by 2 August 2021.

This tender presents an excellent opportunity for businesses specialising in health and justice services, including consultancy and crisis management, to enhance their visibility and service delivery within the public sector. Small and medium enterprises (SMEs) well-versed in engaging with public health initiatives would greatly benefit from participating, as the focus on patient and public involvement highlights the importance of quality and responsive service in the health sector.

## Notice

HS England and Improvement Health and Justice team (London) holds the responsibility for commissioning healthcare services in all London prisons, young offender institutions, criminal justice liaison and diversion services; police custody suites; immigration removal centres, sexual assault and referral centres etc. Therefore as part of our legal duty and the Department of Health's policy to "Treat patients and service users with respect, dignity and compassion" we ensure that patient and public voice(PPV) sits right at the heart of our statutory responsibilities. As part of the response to these important responsibilities, NHS England put in place a contract for a Health & Justice (London) Patient and Public Voice Provider (PPV) three year(+1) contract, that will support the H&J approach to PPV across our adult services and ensure that PPV runs through all of the important healthcare operational and development work that we support across the London footprint.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/23ad0d9a-71f9-4722-83bf-df85c11bcc8f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Oct 2021 |
| Submission deadline | 2 Aug 2021 |
| Future notice date | Not specified |
| Award date | 5 Sep 2021 |
| Contract period | 5 Sep 2021 - 5 Sep 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,000 |
| Lots value | Not specified |
| Awards value | £300,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS7 2EG |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Chapel Allerton |
| Westminster constituency | Leeds North East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | USER VOICE |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 75231230 - Prison services
- 75241000 - Public security services
- 79411000 - General management consultancy services
- 79430000 - Crisis management services
- 85100000 - Health services

## Release History

- 11 Oct 2021 at 11:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/23ad0d9a-71f9-4722-83bf-df85c11bcc8f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/23ad0d9a-71f9-4722-83bf-df85c11bcc8f
  11th October 2021 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000Nd7d/A3BHUAHrZdQngaqOiSIwGch2lcg02Btcj.T6QJlsW9I
  TandCs - PPV Lot 1 Adults_FV1.0_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3dfe23ae-1a43-475a-b98d-614916b30d63. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3dfe23ae-1a43-475a-b98d-614916b30d63.json.