---
title: "Experiences, Awareness and Understanding of the Criminal Injuries Compensation Scheme (CICS)"
ocid: "ocds-b5fd17-3e473582-7765-4228-b66b-5718624a5336"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3e473582-7765-4228-b66b-5718624a5336"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3e473582-7765-4228-b66b-5718624a5336.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3e473582-7765-4228-b66b-5718624a5336.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Ministry of Justice"
published: "2026-10-13"
---

# Experiences, Awareness and Understanding of the Criminal Injuries Compensation Scheme (CICS)

Buyer: Ministry of Justice  
Current stage: Award  
OCID: ocds-b5fd17-3e473582-7765-4228-b66b-5718624a5336

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## Summary

The Ministry of Justice commissioned research into people’s experiences of seeking compensation for violent crime through the Criminal Injuries Compensation Scheme (CICS), and public awareness and understanding of the scheme. The work combines an online survey and interviews with previous applicants, plus a separate online survey of the general public. It covers research design, fieldwork, analysis and reporting. The procurement is for research services, with economic research also classified as part of the requirement. Delivery is associated with London. The subject is relevant to research organisations with experience investigating access to public services, compensation or victims’ experiences, and measuring public understanding through surveys and interviews.

The procurement is complete and was awarded to ZK Analytics Ltd. The award was made on 9 October 2026, at a value of £145,850. The contract runs from 5 October 2026 to 31 March 2027. The Ministry of Justice used a selective procedure, calling off from a dynamic purchasing system. The original estimated value was also £145,850, and the submission deadline was 10 August 2026. The requirement was treated as a single procurement, with no lot-level awards reported. Small and medium-sized enterprises and voluntary, community and social enterprises were considered suitable. The award records an active award and identifies ZK Analytics Ltd as the selected supplier.

For firms that did not win, this award demonstrates demand from the Ministry of Justice for research that combines qualitative interviews with online survey work, including a distinct general-public survey. Credible competitors for a similar requirement would need to design and deliver mixed-method research, recruit and engage previous applicants who have sought compensation, and gather reliable evidence on wider public awareness and understanding. Strong analytical and reporting capability is central: findings must connect individual experiences of the scheme with broader public knowledge in a form useful to the department. The work was delivered by a micro-sized research supplier, showing that this requirement was handled at a focused scale rather than requiring a large multi-year programme. Both SMEs and VCSEs were considered suitable, supporting participation by specialist research organisations as well as larger providers.

## Notice

The project will commission an external research supplier to design, deliver, analyse and report on research exploring experiences of seeking compensation for violent crime through the Criminal Injuries Compensation Scheme (CICS), alongside wider public awareness and understanding of the scheme. The research will comprise an online survey and interviews with previous applicants, as well as a separate online survey of the general public.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8f0d7311-0872-47e9-84b8-69492400edfc |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 9 Oct 2026 |
| Contract period | 5 Oct 2026 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £145,850 |
| Lots value | Not specified |
| Awards value | £145,850 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Ministry of Justice |
| Locality | LEEDS |
| Postcode area | Leeds |
| Postcode | LS1 4AP |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Hunslet & Riverside |
| Westminster constituency | Leeds South |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ZK Analytics Ltd |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 73110000 - Research services
- 79311400 - Economic research services

## Release History

- 13 Oct 2026 at 11:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8f0d7311-0872-47e9-84b8-69492400edfc

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8f0d7311-0872-47e9-84b8-69492400edfc
  13th October 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/01014d7f-c776-4b6c-a59a-af0774f4b07d
  n/a

## Notice URLs

- http://www.Gov.uk

## Provenance

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