--- title: "Ticketing Solution Market Engagement" ocid: "ocds-b5fd17-3e720e20-8463-4a5b-b1aa-4d70d2c37b6d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3e720e20-8463-4a5b-b1aa-4d70d2c37b6d" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3e720e20-8463-4a5b-b1aa-4d70d2c37b6d.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-3e720e20-8463-4a5b-b1aa-4d70d2c37b6d.json" source: "Contracts Finder" current_stage: "Planning" buyer: "THE CORPORATE OFFICER OF THE HOUSE OF COMMONS AND THE CORPORATE OFFICER OF THE HOUSE OF LORDS" published: "2025-10-10" --- # Ticketing Solution Market Engagement Buyer: THE CORPORATE OFFICER OF THE HOUSE OF COMMONS AND THE CORPORATE OFFICER OF THE HOUSE OF LORDS Current stage: Planning OCID: ocds-b5fd17-3e720e20-8463-4a5b-b1aa-4d70d2c37b6d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3e720e20-8463-4a5b-b1aa-4d70d2c37b6d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3e720e20-8463-4a5b-b1aa-4d70d2c37b6d.json) ## Summary The contracting process initiated by The Corporate Officer of the House of Commons and the Corporate Officer of the House of Lords is in the planning stage for a "Ticketing Solution Market Engagement." This process involves procuring a Commercial Off The Shelf (COTS) solution aimed at enhancing ticketing capabilities for tours and events at the UK Parliament. The procurement is classified under Information Technology Services, with a focus on strategic planning for information systems. Key dates include the end of the market engagement period on 24th October 2025 and a supplier event planned for 11th or 12th November 2025. The location of contract service delivery is London, United Kingdom, with a procurement budget estimated between £500,000 and £1,000,000. This tender opens significant opportunities for businesses involved in information technology services, particularly those specialising in ticketing and event management solutions. Small and Medium Enterprises (SMEs) and Voluntary, Community, and Social Enterprises (VCSEs) are encouraged to participate, as the procurement process is inclusive of such entities. Companies with expertise in integration with visitor management systems, online and onsite ticket sales, and support services are well-suited to compete. Participation in this tender can bolster business growth by aligning with the strategic aims of UK Parliament, enhancing public engagement and the visitor experience at this prestigious heritage site. ## Notice The Corporate Officer of the House of Commons and the Corporate Officer of the House of Lords (acting jointly) invite interested suppliers to submit a request to participate in a supplier day for a Commercial Off The Shelf (COTS) solution to deliver a new ticketing solution for tours and events. As a World Heritage site and the home of UK democracy, Parliament places huge importance on being accessible to all, through a wide range of channels. Both the House of Commons and the House of Lords have ongoing strategic aims to engage the public with Parliament's role and work. We have an ambition to include (but not limit to) the booking solution to the following services: - paid for visits including tours and events at UK Parliament https://www.parliament.uk/visiting/ - "inside Uk Parliament tours (a free offering to UK residents) - internal events at UK Parliament. The contract should include but is not limited to: - online and onsite ticketing and reporting - support services - hosting options - integration options (for example with a visitor management system) - hardware ( such as card payment devices for in person payment) Please note: we have recently migrated our educational visit and tour bookings to a Dynamics 365 platform. This user journey is therefore not within scope. The procurement route is still being considered. The estimated budget is PS500,000 - PS1,000,000 In order to assist in understanding the market, the Authority is holding a supplier event(s) on 11th or 12th November. Depending on the level of interest the event may be held in person on the Parliamentary estate or remotely. Further information and confirmation of the format of the event will be shared prior to the event. To register your interest in this event, please navigate to https://atamis-ukparliament.my.site.com/s/Welcome. The deadline for registration is 14:00hrs, Friday, 24th October 2025. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cb2efc22-4e3b-4616-ba8c-7cecb60e045e | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 10 Oct 2025 | | Submission deadline | Not specified | | Future notice date | 24 Oct 2025 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £600,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE CORPORATE OFFICER OF THE HOUSE OF COMMONS AND THE CORPORATE OFFICER OF THE HOUSE OF LORDS | | Locality | LONDON | | Post town | South West London | | Postcode | SW1H 0HW | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72222000 - Information systems or technology strategic review and planning services - 72222300 - Information technology services ## Release History - 10 Oct 2025 at 11:01 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/cb2efc22-4e3b-4616-ba8c-7cecb60e045e ## Documents - https://www.contractsfinder.service.gov.uk/Notice/cb2efc22-4e3b-4616-ba8c-7cecb60e045e 10th October 2025 - Early engagement notice on Contracts Finder ## Notice URLs - https://atamis-ukparliament.my.site.com/s/Welcome - https://www.parliament.uk/visiting/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3e720e20-8463-4a5b-b1aa-4d70d2c37b6d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3e720e20-8463-4a5b-b1aa-4d70d2c37b6d.json.