---
title: "Online Counselling Service Pilot"
ocid: "ocds-b5fd17-3e7cd590-b1bf-41cb-9bd6-e21adc4ebc4b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3e7cd590-b1bf-41cb-9bd6-e21adc4ebc4b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3e7cd590-b1bf-41cb-9bd6-e21adc4ebc4b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3e7cd590-b1bf-41cb-9bd6-e21adc4ebc4b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SHEFFIELD CITY COUNCIL"
published: "2019-04-02"
---

# Online Counselling Service Pilot

Buyer: SHEFFIELD CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-3e7cd590-b1bf-41cb-9bd6-e21adc4ebc4b

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## Summary

The Sheffield City Council has completed the procurement process for an "Online Counselling Service Pilot," aimed at providing citywide online counselling support for children and young people aged 11-18, extending to care leavers up to 25. The service, classified under health and social work services, is designed to enhance mental health pathways by offering a digital platform for information and support. The contract is valued at £128,300 and was awarded to XENZONE, with the service period running from 1 March 2019 to 29 February 2020. This open procedure tender had a deadline for submissions on 25 January 2019.

This contract presents significant opportunities for businesses in the mental health and counselling sector, particularly small and medium-sized enterprises (SMEs) and voluntary community sector organisations. Those specialising in digital mental health services, counselling, or support for children and young people would be well-positioned to compete for similar future tenders. The integration of online and face-to-face services also encourages collaboration with entities providing emotional wellbeing support, thereby creating a comprehensive service offering that can attract further contracts in this vital industry.

## Notice

This specification represents the service requirements for citywide online counselling support as part of a mental health pathway for children and young people with a target age of 11-18 and for care leavers up to the age of 25. The service will provide a digital offer of information, advice, assessment and support into services for young people and parents including information on specific needs e.g. self-harm, autism, eating disorders and LGBT+ (Lesbian, Gay, Bisexual, Transgender and other sexualities). It will be linked to the Council Early Help offer, mental health support in schools and Health and Social Care services, including specialist mental health support, Child and Adolescent Mental Health Service and Voluntary and Community Sector partners providing emotional wellbeing support for children and young people. The service will complement the face-to-face individual and group counselling offer integrated into the Youth Information Advice and Support Service, Door 43. Access to early intervention to support emotional wellbeing and mental health in children and young people improves self-efficacy, promotes recovery and helps prevent inappropriate referrals to specialist CAMHS.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f86d5a2d-625b-4b33-9c0b-ce2697fc0723 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Apr 2019 |
| Submission deadline | 25 Jan 2019 |
| Future notice date | Not specified |
| Award date | 29 Jan 2019 |
| Contract period | 1 Mar 2019 - 29 Feb 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £128,300 |
| Lots value | Not specified |
| Awards value | £128,300 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SHEFFIELD CITY COUNCIL |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S1 4PL |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | XENZONE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 2 Apr 2019 at 13:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f86d5a2d-625b-4b33-9c0b-ce2697fc0723

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f86d5a2d-625b-4b33-9c0b-ce2697fc0723
  2nd April 2019 - Awarded contract notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=12ede5df-0710-e911-80f0-005056b64545
  Advert

## Notice URLs

- https://www.sheffield.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3e7cd590-b1bf-41cb-9bd6-e21adc4ebc4b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3e7cd590-b1bf-41cb-9bd6-e21adc4ebc4b.json.