---
title: "Social Media Monitoring and Management Service"
ocid: "ocds-b5fd17-3e8dc271-947b-403f-ad20-4308c2e6c607"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3e8dc271-947b-403f-ad20-4308c2e6c607"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3e8dc271-947b-403f-ad20-4308c2e6c607.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3e8dc271-947b-403f-ad20-4308c2e6c607.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ENGLISH HERITAGE TRUST"
published: "2024-01-25"
---

# Social Media Monitoring and Management Service

Buyer: ENGLISH HERITAGE TRUST  
Current stage: Award  
OCID: ocds-b5fd17-3e8dc271-947b-403f-ad20-4308c2e6c607

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3e8dc271-947b-403f-ad20-4308c2e6c607.json)

## Summary

The English Heritage Trust has awarded a contract for Social Media Monitoring and Management Service. The procurement process was a selective method, with a tender period ending on 8th January 2024. The contract period will run from 29th January 2024 to 28th January 2027. The service falls under the industry category of Marketing services and is located in Swindon, United Kingdom.

This contract offers a growth opportunity for businesses providing social media management services. Small and medium-sized enterprises (SMEs) would be well-suited to compete for this tender. English Heritage Trust has awarded the contract to Brandwatch, indicating opportunities for large-scale service providers as well.

## Notice

This relates to service provision for management and monitoring of social media platforms across English Heritage and is called off the G-Cloud 13 Framework Agreement (RM1557.13) following evaluation and assessment of services available.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/71ac59ff-3cc7-48f2-87f2-906b8249ccf8 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Jan 2024 |
| Submission deadline | 8 Jan 2024 |
| Future notice date | Not specified |
| Award date | 24 Jan 2024 |
| Contract period | 29 Jan 2024 - 28 Jan 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £75,924 |
| Lots value | Not specified |
| Awards value | £75,924 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ENGLISH HERITAGE TRUST |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 2EH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Mannington and Western |
| Westminster constituency | Swindon South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRANDWATCH |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342000 - Marketing services

## Release History

- 25 Jan 2024 at 06:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/71ac59ff-3cc7-48f2-87f2-906b8249ccf8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/71ac59ff-3cc7-48f2-87f2-906b8249ccf8
  25th January 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3e8dc271-947b-403f-ad20-4308c2e6c607. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3e8dc271-947b-403f-ad20-4308c2e6c607.json.