---
title: "GB-London: CON-22-284 Salesforce Consultancy for SCV"
ocid: "ocds-b5fd17-3ea7b7a2-02f1-47c6-a594-0d7a25ccaa15"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3ea7b7a2-02f1-47c6-a594-0d7a25ccaa15"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3ea7b7a2-02f1-47c6-a594-0d7a25ccaa15.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3ea7b7a2-02f1-47c6-a594-0d7a25ccaa15.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL CONDUCT AUTHORITY"
published: "2022-11-28"
---

# GB-London: CON-22-284 Salesforce Consultancy for SCV

Buyer: FINANCIAL CONDUCT AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-3ea7b7a2-02f1-47c6-a594-0d7a25ccaa15

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3ea7b7a2-02f1-47c6-a594-0d7a25ccaa15)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3ea7b7a2-02f1-47c6-a594-0d7a25ccaa15.json)

## Summary

The Financial Conduct Authority has awarded a contract for Salesforce Consultancy for SCV to Softcat Plc. The tender had a value of £1,092,950.75 and was classified under telecommunication consultancy services. The contract period is scheduled to start on January 9, 2023, and end on September 8, 2023. The procurement stage was an award, with the tender closing on November 3, 2022.

This opportunity for business growth in the services sector could benefit companies with expertise in telecommunication consultancy services. The location of the contract is in London, United Kingdom. The Financial Conduct Authority is the buying organisation for this procurement process. The successful tenderer, Softcat Plc, will be responsible for migrating Contact Centre Users to Service Cloud Voice from Lightning, among other key requirements outlined in the tender description.

## Notice

The supplier will be required to fully deliver the following key high-level requirements: *Contact Centre Users will be migrated to Service Cloud Voice from Lightning *All current processes will continue to function with no degradation *There will be no negative impact to any internal, external, upstream or downstream systems / processes *Pilot to be built, productionised, and rolled out to users if successful Additional information: Awarded via G-Cloud

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3e58cca7-843c-4575-ba03-d13a25c4b087 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Nov 2022 |
| Submission deadline | 3 Nov 2022 |
| Future notice date | Not specified |
| Award date | 3 Nov 2022 |
| Contract period | 9 Jan 2023 - 8 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,092,950 |
| Lots value | Not specified |
| Awards value | £1,092,950 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL CONDUCT AUTHORITY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71316000 - Telecommunication consultancy services

## Release History

- 28 Nov 2022 at 15:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3e58cca7-843c-4575-ba03-d13a25c4b087

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3e58cca7-843c-4575-ba03-d13a25c4b087
  28th November 2022 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=739649870
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3ea7b7a2-02f1-47c6-a594-0d7a25ccaa15. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3ea7b7a2-02f1-47c6-a594-0d7a25ccaa15.json.