---
title: "The Supply The Management Of CCTV Monitoring Staff And Out Of Hours Calls For TWBC"
ocid: "ocds-b5fd17-3ebfc259-2d14-4700-876e-4c30aa0c0b9a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3ebfc259-2d14-4700-876e-4c30aa0c0b9a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3ebfc259-2d14-4700-876e-4c30aa0c0b9a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3ebfc259-2d14-4700-876e-4c30aa0c0b9a.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "TUNBRIDGE WELLS BOROUGH COUNCIL"
published: "2021-11-08"
---

# The Supply The Management Of CCTV Monitoring Staff And Out Of Hours Calls For TWBC

Buyer: TUNBRIDGE WELLS BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-3ebfc259-2d14-4700-876e-4c30aa0c0b9a

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## Summary

The procurement process for the management of CCTV monitoring staff and out-of-hours calls is being conducted by the Tunbridge Wells Borough Council in partnership with Tonbridge & Malling Borough Council. The industry category for this contract falls under public security, law and order services, with a total contract value of £600,000. The tender is currently in the open procurement stage, with key dates including the deadline for expressions of interest on 6 December 2021, and the closing date for submissions on 13 December 2021. The contract is scheduled to commence on 1 June 2022 and will run until 1 June 2024, with relevant activities taking place in England.

This tender presents a significant opportunity for businesses involved in security services, facility management, and associated training sectors. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly encouraged to participate, given the suitability criteria outlined in the tender. Companies with expertise in CCTV operation, incident response, and related communications management would be well-positioned to compete for this contract and further their business growth in the public sector.

## Notice

Tunbridge Wells Borough Council ("the Council") and Tonbridge & Malling Borough Council ("TMBC") have a partnership arrangement to carry out Closed Circuit Television ("CCTV") Monitoring. As part of the partnership arrangement the Council, through a private contract, manages the monitoring contract whilst TMBC manage the hardware and maintenance contract. The Purpose of this Contract is: * To provide and manage suitably qualified and trained CCTV operators * To monitor, manage and operate images from the CCTV System * To monitor associated radio and telephone communications * To initiate an appropriate response to incidents, reviews and associated operational requests * To provide agreed statistical information to the Council and to TMBC as and when required Key Dates and Timeline: * FTS Notice: Monday, 8 November 2021 * Tender documents Released: Monday, 8 November 2021 * CCTV Control Room Visit: Monday 22nd November 2021 * Expressions of Interest Deadline: Monday, 6th December 2021 * Closing date for submission returns: 12:00pm on Monday, 13th December 2021 * Contract award: Week Commencing 21 February 2022 * Commence Contract: Wednesday,1 June 2022

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6610b8d9-0a71-49d5-bbff-5169d1b89762 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Nov 2021 |
| Submission deadline | 6 Dec 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 May 2022 - 1 Jun 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £600,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TUNBRIDGE WELLS BOROUGH COUNCIL |
| Locality | TUNBRIDGE WELLS |
| Post town | Tonbridge |
| Postcode | TN1 1RS |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ46 West Kent |
| Local authority | Tunbridge Wells |
| Electoral ward | Park |
| Westminster constituency | Tunbridge Wells |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 75240000 - Public security, law and order services
- 79710000 - Security services
- 79993000 - Building and facilities management services

## Release History

- 8 Nov 2021 at 17:43 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/6610b8d9-0a71-49d5-bbff-5169d1b89762

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6610b8d9-0a71-49d5-bbff-5169d1b89762
  8th November 2021 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.tunbridgewells.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3ebfc259-2d14-4700-876e-4c30aa0c0b9a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3ebfc259-2d14-4700-876e-4c30aa0c0b9a.json.
