---
title: "CA9347 - ITT for Telephony Transformation (Unified Comms, Contact Centre as a Service) for Karbon Homes"
ocid: "ocds-b5fd17-3ee18aa9-e9a6-4cec-b97c-d9d1a5994372"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3ee18aa9-e9a6-4cec-b97c-d9d1a5994372"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3ee18aa9-e9a6-4cec-b97c-d9d1a5994372.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3ee18aa9-e9a6-4cec-b97c-d9d1a5994372.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "KARBON HOMES"
published: "2021-12-03"
---

# CA9347 - ITT for Telephony Transformation (Unified Comms, Contact Centre as a Service) for Karbon Homes

Buyer: KARBON HOMES  
Current stage: Award  
OCID: ocds-b5fd17-3ee18aa9-e9a6-4cec-b97c-d9d1a5994372

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3ee18aa9-e9a6-4cec-b97c-d9d1a5994372)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3ee18aa9-e9a6-4cec-b97c-d9d1a5994372.json)

## Summary

Karbon Homes, based in Newcastle, is seeking suppliers for the "CA9347 - ITT for Telephony Transformation (Unified Comms, Contact Centre as a Service)" project, classified under telecommunications services. The procurement method is open, and the tender period ended on 29 October 2021. The awarded contract, valued at £425,734.20, is set to commence on 1 April 2022 and run until 31 March 2025. Interested participants were required to register on the MultiQuote platform to submit their bids.

This tender presents significant opportunities for businesses specialising in telecommunications and IT services, particularly those offering unified communications solutions and contact centre services. Companies, especially small and medium-sized enterprises (SMEs), that focus on innovation and customer service excellence would be well-positioned to compete for this contract to expand their market presence and establish long-term relationships with Karbon Homes.

## Notice

Telephony Transformation (Unified Comms, Contact Centre as a Service) via CCS Framework\ \ To access this competition: \ \ Registered:\ Login to https://suppliers.multiquote.com and view the opportunity CA9347.\ \ Not registered:\ Visit https://suppliers.multiquote.com then register and quote CA9347 as the reason for registration. \ \ Any queries please contact MultiQuote on 0151 482 9230.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/34c8b336-ec12-41cf-8eec-7c4699bb6867 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Works |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Dec 2021 |
| Submission deadline | 29 Oct 2021 |
| Future notice date | Not specified |
| Award date | 3 Dec 2021 |
| Contract period | 31 Mar 2022 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £425,734 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KARBON HOMES |
| Locality | NEWCASTLE |
| Post town | Newcastle upon Tyne |
| Postcode | NE12 8EG |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | North Tyneside |
| Electoral ward | Longbenton & Benton |
| Westminster constituency | Newcastle upon Tyne North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | 8 X 8 SOLUTIONS |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64200000 - Telecommunications services

## Release History

- 3 Dec 2021 at 14:06 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/34c8b336-ec12-41cf-8eec-7c4699bb6867

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/34c8b336-ec12-41cf-8eec-7c4699bb6867
  3rd December 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://suppliers.multiquote.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3ee18aa9-e9a6-4cec-b97c-d9d1a5994372. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3ee18aa9-e9a6-4cec-b97c-d9d1a5994372.json.