---
title: "Electronic Document & Records Management (EDRM) Project."
ocid: "ocds-b5fd17-3ef356b9-bba5-404b-bd8e-1e36ef12adaf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3ef356b9-bba5-404b-bd8e-1e36ef12adaf"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3ef356b9-bba5-404b-bd8e-1e36ef12adaf.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3ef356b9-bba5-404b-bd8e-1e36ef12adaf.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ACCENT HOUSING"
published: "2018-12-20"
---

# Electronic Document & Records Management (EDRM) Project.

Buyer: ACCENT HOUSING  
Current stage: Award  
OCID: ocds-b5fd17-3ef356b9-bba5-404b-bd8e-1e36ef12adaf

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## Summary

The procurement process for the Electronic Document & Records Management (EDRM) Project is being conducted by Accent Housing, a prominent provider of social housing in England. This open tender, classified under the software package and information systems sector, is aimed at improving operational efficiency within the organisation. The tender period concluded on 6th July 2018, with the contract awarded on 18th December 2018, for an amount of £322,808. The contract period spans from 19th December 2018 to 20th December 2021, with service delivery expected at locations throughout the UK, including Accent's headquarters in Shipley, West Yorkshire.

This tender presents significant growth opportunities for businesses specialising in electronic data management and software solutions. Small and medium-sized enterprises (SMEs) with expertise in integrated document management systems and compliance with regulations such as GDPR would be particularly well-suited to compete. By engaging in this contract, businesses can not only contribute to modernising Accent Housing's infrastructure but also expand their portfolio within the public sector, potentially leading to further contracts and partnerships in the housing services industry.

## Notice

Accent Housing Limited have been providing high quality social housing for rent and sale for 50 years and remain firmly committed to providing their residents with the excellent homes and top-quality services they have a right to expect. We currently own and manage over 21,500 homes across the country, which over 34,000 residents call their home. Our residents' homes and services are managed through regional offices in Middlesbrough, Burnley, Camberley and Peterborough. The head office is located in Shipley, West Yorkshire. Accent has changed significantly over the last 4 years. We have brought three federated housing providers into a single organisation with four regional offices. We have also embedded our three strategic ICT systems (MIS ActiveH, Unit4 (Agresso) and Access HR. We have also introduced a single national contact centre, mobile working for our housing officers / surveyors and a self-service website for use by our residents. To move Accent to the next level we need to be a truly "integrated organisation" and there are a number of significant changes required. Accent does not currently have an EDRM system: scanned and created documents are stored in network drive structures and a SharePoint 2007 intranet is utilised to store and manage standard templates. In order to improve overall operational efficiency, facilitate compliance with the GDPR, support the new Customer Web Site and significantly streamline existing processes, the implementation of a formal EDRM solution has been mandated by our Executive Board, and a budget allocated.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d81a1b16-b073-402e-8b17-5393ac0edb31 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Dec 2018 |
| Submission deadline | 6 Jul 2018 |
| Future notice date | Not specified |
| Award date | 18 Dec 2018 |
| Contract period | 19 Dec 2018 - 20 Dec 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,000 |
| Lots value | Not specified |
| Awards value | £322,808 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ACCENT HOUSING |
| Locality | SHIPLEY |
| Post town | Bradford |
| Postcode | BD17 7SW |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE41 Bradford |
| Local authority | Bradford |
| Electoral ward | Baildon |
| Westminster constituency | Shipley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | M-FILES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48613000 - Electronic data management (EDM)

## Release History

- 20 Dec 2018 at 11:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d81a1b16-b073-402e-8b17-5393ac0edb31
- 21 May 2018 at 11:26 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e82b564c-065c-412f-934b-45081e54a267

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d81a1b16-b073-402e-8b17-5393ac0edb31
  20th December 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/e82b564c-065c-412f-934b-45081e54a267
  21st May 2018 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/
  All communication for this ITT must be transacted via the Due North ProContract Portal

## Notice URLs

- http://www.accentgroup.org/

## Provenance

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