---
title: "NH2349 Datix PALS Renewal"
ocid: "ocds-b5fd17-3f06d515-5bc5-4523-950e-200dfef1889d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3f06d515-5bc5-4523-950e-200dfef1889d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3f06d515-5bc5-4523-950e-200dfef1889d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3f06d515-5bc5-4523-950e-200dfef1889d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTHUMBRIA HEALTHCARE NHS FOUNDATION TRUST"
published: "2026-03-26"
---

# NH2349 Datix PALS Renewal

Buyer: NORTHUMBRIA HEALTHCARE NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-3f06d515-5bc5-4523-950e-200dfef1889d

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## Summary

The public procurement process titled "NH2349 Datix PALS Renewal" involves the renewal of Patient Advice and Liaison Services (PALS) through the HTE-011008 framework. The buying organisation is Northumbria Healthcare NHS Foundation Trust, located in North Shields, England. This contract falls under the industry category of software package and information systems, specifically alignment with CPV classification code 48000000. The procurement stage is at the award phase as of 13th March 2026, with the contract period commencing on 1st April 2026 and concluding on 31st March 2029. The procurement method used was selective, specifically as a call-off from a framework agreement, with North Shields as the designated delivery location.

This tender presents multiple opportunities for business growth, particularly for suppliers experienced in information systems and software package services. Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) are considered suitable to compete in this procurement process. The awarded supplier is Softcat plc, a large entity with significant capability in the relevant field. Businesses with expertise in servicing healthcare organisations or those specialising in software solutions may find this contract advantageous for expanding their operations and securing new revenue streams.

## Notice

Renewal of PALS via HTE-011008 framework

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0133c8b3-021e-40a8-a73c-4eba0916675b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Mar 2026 |
| Submission deadline | 1 Mar 2026 |
| Future notice date | Not specified |
| Award date | 13 Mar 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £43,972 |
| Lots value | Not specified |
| Awards value | £43,972 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHUMBRIA HEALTHCARE NHS FOUNDATION TRUST |
| Locality | NORTH SHIELDS |
| Post town | Newcastle upon Tyne |
| Postcode | NE27 0QJ |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | North Tyneside |
| Electoral ward | Shiremoor |
| Westminster constituency | Tynemouth |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 26 Mar 2026 at 15:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0133c8b3-021e-40a8-a73c-4eba0916675b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0133c8b3-021e-40a8-a73c-4eba0916675b
  26th March 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3f06d515-5bc5-4523-950e-200dfef1889d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3f06d515-5bc5-4523-950e-200dfef1889d.json.