---
title: "ESCC IT Service Management Tool"
ocid: "ocds-b5fd17-3f2569f4-a8cb-4c57-ad05-b307060d6db0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3f2569f4-a8cb-4c57-ad05-b307060d6db0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3f2569f4-a8cb-4c57-ad05-b307060d6db0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3f2569f4-a8cb-4c57-ad05-b307060d6db0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "EAST SUSSEX COUNTY COUNCIL"
published: "2026-04-23"
---

# ESCC IT Service Management Tool

Buyer: EAST SUSSEX COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-3f2569f4-a8cb-4c57-ad05-b307060d6db0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3f2569f4-a8cb-4c57-ad05-b307060d6db0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3f2569f4-a8cb-4c57-ad05-b307060d6db0.json)

## Summary

East Sussex County Council has progressed to the award stage for the IT Service Management Tool contract, classified under software package and information systems. The procurement process utilised a selective method as a call-off from a framework agreement, emphasising service delivery within the South East region of England. The contract commenced on 1 April 2026, with an initial duration ending on 31 March 2029, and includes a potential extension through 2031. The contract, valued at £336,000 ex VAT, has been awarded to Softcat Plc, reflecting the completion of the procurement stage as of 23 April 2026.

This tender offers significant business growth opportunities for organisations specialising in IT services, software, and information systems. It is particularly suitable for SMEs looking to expand their client base within the public sector, although larger companies like Softcat Plc are competitive participants. The engagement of experienced suppliers in frameworks provides a strategic advantage, offering potential collaborative benefits for businesses aligning with public sector needs in technology and infrastructure support. Businesses in the South East or those looking to establish regional operations can leverage this contract to build long-term relationships with East Sussex County Council and enhance service offerings.

## Notice

This contract has now been awarded. The contract value quoted is ex VAT. A possible two year extension has been built into the contract from 1 April 2029 to 31 March 2031.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/539e6c4b-9c7e-4e10-9219-21b9688d1f33 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Apr 2026 |
| Submission deadline | 19 Dec 2025 |
| Future notice date | Not specified |
| Award date | 1 Mar 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £213,600 |
| Lots value | Not specified |
| Awards value | £336,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST SUSSEX COUNTY COUNCIL |
| Locality | LEWES |
| Post town | Brighton |
| Postcode | BN7 1UE |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ22 East Sussex CC |
| Local authority | Lewes |
| Electoral ward | Lewes Priory |
| Westminster constituency | Lewes |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 23 Apr 2026 at 14:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/539e6c4b-9c7e-4e10-9219-21b9688d1f33

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/539e6c4b-9c7e-4e10-9219-21b9688d1f33
  23rd April 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3f2569f4-a8cb-4c57-ad05-b307060d6db0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3f2569f4-a8cb-4c57-ad05-b307060d6db0.json.