---
title: "409 - Welfare and Debt Advice & Information Service"
ocid: "ocds-b5fd17-3f27375d-5468-4ae0-b608-9916f3cdc1e5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3f27375d-5468-4ae0-b608-9916f3cdc1e5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3f27375d-5468-4ae0-b608-9916f3cdc1e5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3f27375d-5468-4ae0-b608-9916f3cdc1e5.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "WIGAN COUNCIL"
published: "2023-09-22"
---

# 409 - Welfare and Debt Advice & Information Service

Buyer: WIGAN COUNCIL  
Current stage: Planning  
OCID: ocds-b5fd17-3f27375d-5468-4ae0-b608-9916f3cdc1e5

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## Summary

The Wigan Council is planning a procurement process for the provision of welfare benefit, information, and debt advice services across the borough. The contract, titled "409 - Welfare and Debt Advice & Information Service," has a budget of £2,250,000 and a contract period from 1st April 2024 to 31st March 2029. The services are aimed at maximising income and reducing debt and homelessness. The procurement stage is currently in the planning phase, with a future notice date set for 6th October 2023. The contracting authority is Wigan Council, based in Wigan, England, and the industry category is financial and insurance services.

This tender presents an opportunity for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) to compete for a long-term contract offering welfare and debt advice services. Businesses in the financial and insurance services sector, particularly those with expertise in benefits, debt, employment, health and social care, housing, and immigration, would be well-suited to deliver the required services. The procurement method details have not been specified, but the successful bidder will need to provide efficient and effective advice aligned with Deal 2030 priorities and the current cost-of-living crisis.

## Notice

Wigan Council wishes to establish a contract for the provision of welfare benefit, information and debt advice services across the borough. The contract will be for a period of 3 years with two separate 12-month contract extensions. Therefore, potentially a 5-year contract term (if extension clause exercised). The service will commence on 1st April 2024 and the successful bidder will be required to provide advice and support to residents aimed at maximising income and reducing debt and homelessness. The services should be easily accessible across the borough and deliver positive outcomes including increased income for the council and a reduction in demand for public services. The service is required to support our Deal 2030 priorities and address issues linked to the cost-of-living crisis and any future economic challenges. It should provide independent and impartial advice that is efficient and effective in preventing and reducing the problems faced by residents in relation to, but not limited to: * benefits * debt * employment * health and social care * housing * immigration

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ed877c78-e36d-4b40-90fa-0c3b63b493e1 |
| Notice type | Planned Procurement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Sep 2023 |
| Submission deadline | Not specified |
| Future notice date | 6 Oct 2023 |
| Award date | Not specified |
| Contract period | 31 Mar 2024 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,250,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WIGAN COUNCIL |
| Locality | WIGAN |
| Post town | Wigan |
| Postcode | WN1 1YN |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD36 Greater Manchester North West |
| Local authority | Wigan |
| Electoral ward | Wigan Central |
| Westminster constituency | Wigan |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66000000 - Financial and insurance services

## Release History

- 22 Sep 2023 at 10:28 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/ed877c78-e36d-4b40-90fa-0c3b63b493e1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ed877c78-e36d-4b40-90fa-0c3b63b493e1
  22nd September 2023 - Future opportunity notice on Contracts Finder

## Notice URLs

- http://www.wigan.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3f27375d-5468-4ae0-b608-9916f3cdc1e5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3f27375d-5468-4ae0-b608-9916f3cdc1e5.json.
