---
title: "Covid-19 Health Regulations mystery shopping"
ocid: "ocds-b5fd17-3f27c3c3-6337-49a0-ba31-335460e770d0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3f27c3c3-6337-49a0-ba31-335460e770d0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3f27c3c3-6337-49a0-ba31-335460e770d0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3f27c3c3-6337-49a0-ba31-335460e770d0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "OFFICE OF RAIL AND ROAD"
published: "2022-01-20"
---

# Covid-19 Health Regulations mystery shopping

Buyer: OFFICE OF RAIL AND ROAD  
Current stage: Award  
OCID: ocds-b5fd17-3f27c3c3-6337-49a0-ba31-335460e770d0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3f27c3c3-6337-49a0-ba31-335460e770d0)  
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## Summary

The OFFICE OF RAIL AND ROAD is commissioning a tender titled "Covid-19 Health Regulations mystery shopping," associated with the services sector, specifically focused on market and economic research. The procurement is currently in the Award stage, having been published on 17th December 2021, with a tender period that ended on 14th January 2022. The contract is set to commence on 24th January 2022 and will run until 31st March 2022. The tender aims to ensure compliance with government regulations related to international travel services and is located in the South East region of the United Kingdom, with delivery extending to France. The procurement method used is a selective approach via a dynamic purchasing system with a contract value of £25,000.

This tender presents a significant opportunity for businesses specialising in market research, particularly those registered under the RM6018 framework, Research Market Place DPS. Small and medium-sized enterprises (SMEs) involved in compliance monitoring, data analysis, or customer feedback methodologies would be well-suited to compete for this contract. By participating in this process, qualified businesses can expand their service offerings in the transport sector, contributing to the ongoing regulatory compliance efforts during the COVID-19 pandemic.

## Notice

This work is being commissioned by ORR's Consumer Team. The Team is responsible for approving policies and monitoring compliance under passenger-facing licence conditions. As part of the response to COVID-19, the government requires operators of international travel services to provide information to passengers and carry out checks at specific points on their journey into the UK. ORR is responsible for ensuring that Eurotunnel and Eurostar, as the current operators of international rail services, comply with these requirements. CAA and MCA are responsible for oversight of entry into the UK by air and sea respectively as the relevant regulators for those sectors. Please see attached documents for further information. Additional information: Only suppliers registered and filtered via framework RM6018, Research Market Place DPS will be invited for this opportunity

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/23809166-eea1-4977-866a-c2454174349a |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jan 2022 |
| Submission deadline | 14 Jan 2022 |
| Future notice date | Not specified |
| Award date | 19 Jan 2022 |
| Contract period | 24 Jan 2022 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £25,000 |
| Lots value | Not specified |
| Awards value | £24,400 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFFICE OF RAIL AND ROAD |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4QZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BVA BDRC |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79300000 - Market and economic research; polling and statistics

## Release History

- 20 Jan 2022 at 11:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/23809166-eea1-4977-866a-c2454174349a
- 17 Dec 2021 at 13:35 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/25656327-8ff6-4fac-b575-41c62955672f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/23809166-eea1-4977-866a-c2454174349a
  20th January 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/25656327-8ff6-4fac-b575-41c62955672f
  17th December 2021 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/51d0fd7b-5dc6-43c2-9425-f21b418a983a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/48b34147-de4a-4e0a-b82d-4bc63c2c32f3

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3f27c3c3-6337-49a0-ba31-335460e770d0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3f27c3c3-6337-49a0-ba31-335460e770d0.json.