--- title: "North Central London NHS 111 Integrated Urgent Care" ocid: "ocds-b5fd17-3f651e6b-f8ed-41a9-845c-b0537947219b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3f651e6b-f8ed-41a9-845c-b0537947219b" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3f651e6b-f8ed-41a9-845c-b0537947219b.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-3f651e6b-f8ed-41a9-845c-b0537947219b.json" source: "Contracts Finder" current_stage: "Tender" buyer: "N E L COMMISSIONING SUPPORT UNIT" published: "2022-10-18" --- # North Central London NHS 111 Integrated Urgent Care Buyer: N E L COMMISSIONING SUPPORT UNIT Current stage: Tender OCID: ocds-b5fd17-3f651e6b-f8ed-41a9-845c-b0537947219b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3f651e6b-f8ed-41a9-845c-b0537947219b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3f651e6b-f8ed-41a9-845c-b0537947219b.json) ## Summary The North Central London NHS 111 Integrated Urgent Care procurement process is being conducted by the N E L COMMISSIONING SUPPORT UNIT. The procurement involves the commissioning of the NCL 111 Integrated Urgent Care Service, divided into three lots – 111 call handling, Clinical Assessment Service (CAS), and GP out-of-hours (GP OOH) service. The contract, based on the open procedure, has a maximum value of £95,574,843 over 5 years. The tender submission deadline is 13th December 2022, with the contract period scheduled to start on 4th October 2023 and potentially extend for up to 5 years. This tender presents an opportunity for businesses involved in health services to provide integrated urgent care to NCL residents. Small and medium-sized enterprises (SMEs) are encouraged to participate in this opportunity. The procurement is aimed at creating a sustainable 111 IUC model in line with national standards. Interested providers must ensure their bids cover all three lots to be considered for the contract award, which will initially be for 3 years and may extend up to 5 years at NCL ICB's discretion. ## Notice NHS North Central London (NCL) Integrated Care Board (ICB), hereafter referred to as the Authority is seeking to commission NCL 111 Integrated Urgent Care Service and invites suitably qualified providers to submit their tenders. NCL ICB is responsible for allocating NHS budget and commissioning services. ICBs are a key change in the Health and Care Act, and have replaced Clinical Commissioning Groups 'CCGs'. These changes came into effect on 1 July 2022 More information about NCL ICB can be found using the following link. https://nclhealthandcare.org.uk/icb/north-central-london-integrated-care-board/ In 2015/16 NCL CCGs collaborated to commission a combined GP out-of-hours (OOH) and NHS 111 service across NCL. The contract was set against a local specification that patients helped to develop but, since 2018, the service model has evolved in order to meet demand and align with national requirements. The aim of the new NHS 111 IUC model across NCL is to be in line with national guidance and standards, with residents receiving high-quality complete episodes of care with an outcome such as, but not limited to:- * Consult and complete model with broader use of clinical skill * Advice and self-care * A face-to-face or virtual appointment for further assessment in a primary or urgent or emergency care setting * Repeat prescriptions * A multi-provider system working together to ensure patients get the right care, in the right place, at the right time * Current key performance indicators improved and maintained * Affordable and sustainable 111 IUC model. Additional information: This Procurement is divided into three Lots * Lot 1 - 111 call handling * Lot 2 - Clinical Assessment Service (CAS) * Lot 3 - GP out-of-hours (GP OOH) service The Authority invites bids that offer to provide services for all the above Lots (1, 2, and 3) in an integrated manner based on the Prime Provider model. Any Bid that does not cover all the above three Lots will be rejected. Following the evaluation process, the successful Bidder will be awarded a contract covering all three Lots. A bid will be considered for award only if in addition to the other requirements of the ITT, it meets the requirements for all the Lots. A 'fail' in any of the Lots will mean the whole bid is eliminated. The contract will be awarded for an initial period of three years followed by an optional extension of up to two years solely at the discretion of NCL ICB. Therefore, the maximum contract term is 5 years. Maximum price limits for the contract are as follows. Annual contract value = PS19,114,968 Contract value over 3 years= PS 57,344,906 Contract value over 5 years= PS 95,574,843 NB: the contract value includes the provision for the category 3 and 4 validation. However, this element is currently being piloted with LAS and following evaluation, the ICB may withdraw this element of the service and therefore the financial value will be deducted. This means the Bidder's final overall annual value (submitted in their bid) will be reduced by PS560,042 (excludes any uplifts for inflation, growth, etc.) The services in the scope of this procurement fall within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") and therefore the procurement is not subject to the full regime of the Regulations but is instead governed by what is commonly referred to as the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77). The use of any language or terms found in the Regulations, the description of the procedure voluntarily adopted by the Authority, or any other indication, shall not be taken to mean that the Authority intends to hold itself bound by the Regulations, save those applicable to services coming within the scope of Regulations 74 to 77. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a143375c-0a08-4009-8a0b-8a52f984cb2e | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Oct 2022 | | Submission deadline | 13 Dec 2022 | | Future notice date | 10 May 2022 | | Award date | Not specified | | Contract period | 3 Oct 2023 - 3 Oct 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £95,574,843 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | N E L COMMISSIONING SUPPORT UNIT | | Locality | LONDON | | Post town | East London | | Postcode | E15 1DA | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI41 Hackney and Newham | | Local authority | Newham | | Electoral ward | Stratford | | Westminster constituency | Stratford and Bow | | Delivery location | TLI London | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services ## Release History - 18 Oct 2022 at 13:24 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a143375c-0a08-4009-8a0b-8a52f984cb2e - 6 Oct 2022 at 10:57 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a143375c-0a08-4009-8a0b-8a52f984cb2e - 30 Sep 2022 at 08:22 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a143375c-0a08-4009-8a0b-8a52f984cb2e - 29 Sep 2022 at 11:15 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a143375c-0a08-4009-8a0b-8a52f984cb2e - 22 Mar 2022 at 16:24 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/2b07e8f5-41f2-4909-b559-87d2f6e6ac86 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/a143375c-0a08-4009-8a0b-8a52f984cb2e 18th October 2022 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/2b07e8f5-41f2-4909-b559-87d2f6e6ac86 22nd March 2022 - Early engagement notice on Contracts Finder - https://forms.office.com/Pages/ResponsePage.aspx?id=gJt6L2Uu1k6YUS9yfv-zoXbTVPn4FUdErzs7pEw06xhURFpJOUQ5MDQ2RVExS0E1SEZJOEI3UjdWWC4u Interested providers must register to attend the event by completing the attached Attendee Registration Form using the link provided here. - https://procontract.due-north.com/Advert?advertId=b3844302-2d34-ed11-8119-005056b64545 Please use this link to view the Procurement documentation. ## Notice URLs - https://nclhealthandcare.org.uk/icb/north-central-london-integrated-care-board/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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