---
title: "Unified System Solution"
ocid: "ocds-b5fd17-3f6a298d-56b4-4791-a315-dbb2373e5c18"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3f6a298d-56b4-4791-a315-dbb2373e5c18"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3f6a298d-56b4-4791-a315-dbb2373e5c18.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3f6a298d-56b4-4791-a315-dbb2373e5c18.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NORTH TYNESIDE COUNCIL"
published: "2021-10-01"
---

# Unified System Solution

Buyer: NORTH TYNESIDE COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-3f6a298d-56b4-4791-a315-dbb2373e5c18

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## Summary

The North Tyneside Council is currently conducting a public procurement process for the tender titled "Unified System Solution." This initiative falls under the IT services industry category, specifically aimed at enhancing Housing Management, Asset Management, and Works Management services. The tender is presently in the active stage, with the deadline for submissions set for 8th November 2021. The total contract value is estimated between £3 million and £5 million, and it will take place in North Tyneside, England, with a contract period commencing on 17th January 2022 and concluding on 16th January 2031. The procurement method employed is an open procedure, allowing a broad range of suppliers to participate.

This tender presents a significant opportunity for businesses in the software development and IT services sector, particularly those that specialise in SaaS solutions catering to housing and asset management. Companies that can provide integrated systems addressing repairs, maintenance, resource management, and tenancy oversight will be well-positioned to compete for this contract. SMEs are encouraged to apply, as the procurement process is designed to support their participation in fulfilling the council's comprehensive requirements.

## Notice

North Tyneside Council are currently reviewing our Housing Management, Asset Management, and Works Management services. This review also covers our requirements relating to the management of an internal stores solution. Works Management The solution should allow the business to undertake all activity and workflows relating to its repairs and maintenance and construction services. Where possible it should be possible to make relevant functionality available to customers through a customer portal. These include: * Recording faults and incidents * Resource Management * Task completion and Cost Collection * Planned works * Subcontractors * Purchasing Housing Management The solution should allow the business to undertake all activity and workflows relating to its housing services. Where possible it should be possible to make relevant functionality available to customers through a customer portal. These include: * Allocations * Tenancy Management * Income Management * Estate Management * Homelessness * Empty Homes * Leasehold and Right To Buy * Anti-Social Behaviour Management Asset Management The solution should allow the business to undertake all activity and workflows relating to its asset management services. Where possible it should be possible to make relevant functionality available to customers through a customer portal. These include: * Asset Information * Asset Reporting * Asbestos Management * Compliance * Stock Condition * Future Works * Schools estate Stock and Plant Management Fleet Management We are now looking for a single system SaaS solution which delivers all of our requirements and wish to engage any interested supplier.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c509ff87-bf19-4b51-881a-3b5cb3ece6f0 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Oct 2021 |
| Submission deadline | 8 Nov 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 17 Jan 2022 - 16 Jan 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH TYNESIDE COUNCIL |
| Locality | NORTH TYNESIDE |
| Post town | Newcastle upon Tyne |
| Postcode | NE27 0BY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | North Tyneside |
| Electoral ward | Shiremoor |
| Westminster constituency | Cramlington and Killingworth |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72222300 - Information technology services

## Release History

- 1 Oct 2021 at 11:51 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c509ff87-bf19-4b51-881a-3b5cb3ece6f0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c509ff87-bf19-4b51-881a-3b5cb3ece6f0
  1st October 2021 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=aecaae70-61d3-eb11-810c-005056b64545
  Advert

## Notice URLs

- http://www.northtyneside.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3f6a298d-56b4-4791-a315-dbb2373e5c18. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3f6a298d-56b4-4791-a315-dbb2373e5c18.json.
