---
title: "Civica APP software licences and support"
ocid: "ocds-b5fd17-3f72e489-c513-4395-aef9-4ef895fad683"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3f72e489-c513-4395-aef9-4ef895fad683"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3f72e489-c513-4395-aef9-4ef895fad683.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3f72e489-c513-4395-aef9-4ef895fad683.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF HACKNEY"
published: "2020-04-09"
---

# Civica APP software licences and support

Buyer: LONDON BOROUGH OF HACKNEY  
Current stage: Award  
OCID: ocds-b5fd17-3f72e489-c513-4395-aef9-4ef895fad683

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3f72e489-c513-4395-aef9-4ef895fad683)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3f72e489-c513-4395-aef9-4ef895fad683.json)

## Summary

The London Borough of Hackney has completed the procurement process titled "Civica APP software licences and support," which falls under the software package and information systems category. The contract was awarded on 30 March 2020, with a total value of £297,500. The contract period spans from 31 March 2020 to 1 April 2023, focusing on the need for licences and support for a system used to manage various service requests. The procurement method employed was an open procedure, and the tender submission period concluded on 25 March 2020.

This opportunity may benefit businesses specialising in software solutions and support services, particularly those with expertise in managing applications for public sector organisations. As the contract has been awarded to Civica UK Limited, prospective suppliers can enhance their market presence by targeting similar contracts with local government authorities or by offering innovative software solutions tailored to public service needs.

## Notice

The re-procurement of Civica APP licences and support. The system used to capture and process service requests for waste, recycling, abandoned vehicles, grounds and parks, environmental health, trading standards and licensing.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bb194746-4521-4488-9e17-ead327240a3b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Apr 2020 |
| Submission deadline | 25 Mar 2020 |
| Future notice date | Not specified |
| Award date | 29 Mar 2020 |
| Contract period | 30 Mar 2020 - 1 Apr 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £297,500 |
| Lots value | Not specified |
| Awards value | £297,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF HACKNEY |
| Locality | HACKNEY |
| Post town | East London |
| Postcode | E8 1DY |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Hackney |
| Electoral ward | Hackney Central |
| Westminster constituency | Hackney South and Shoreditch |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 9 Apr 2020 at 09:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bb194746-4521-4488-9e17-ead327240a3b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bb194746-4521-4488-9e17-ead327240a3b
  9th April 2020 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.hackney.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3f72e489-c513-4395-aef9-4ef895fad683. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3f72e489-c513-4395-aef9-4ef895fad683.json.