---
title: "Interim ITSM Benchmark Services"
ocid: "ocds-b5fd17-3f801c7e-dd31-41d0-a8c8-843b6214280c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3f801c7e-dd31-41d0-a8c8-843b6214280c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3f801c7e-dd31-41d0-a8c8-843b6214280c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3f801c7e-dd31-41d0-a8c8-843b6214280c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF BRISTOL"
published: "2023-04-20"
---

# Interim ITSM Benchmark Services

Buyer: UNIVERSITY OF BRISTOL  
Current stage: Award  
OCID: ocds-b5fd17-3f801c7e-dd31-41d0-a8c8-843b6214280c

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## Summary

The University of Bristol has recently concluded the tender process for "Interim ITSM Benchmark Services" within the computer support and consultancy services category. The procurement method used was selective, with a value of £83,752 in GBP. The contract period is from April 10, 2023, to July 29, 2023, with the tender period ending on April 5, 2023. The procurement was conducted using a call-off framework agreement in the South West region of the United Kingdom.

This tender provides a growth opportunity for businesses looking to provide IT benchmarking services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are suitable candidates. The University of Bristol, as the buying organisation, sought to assess the progress of its ITSM maturity improvement goals through this interim benchmark service. Businesses offering IT consultancy and support services in the specified industry category would be well-suited to compete for such opportunities.

## Notice

Interim benchmark to review progress of UoB's ITSM maturity improvement goals.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/16b61e32-73a2-48c7-acbc-8579559ef3e6 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Apr 2023 |
| Submission deadline | 5 Apr 2023 |
| Future notice date | Not specified |
| Award date | 5 Apr 2023 |
| Contract period | 9 Apr 2023 - 29 Jul 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £83,752 |
| Lots value | Not specified |
| Awards value | £83,752 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF BRISTOL |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS1 5DS |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Central |
| Westminster constituency | Bristol Central |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GARTNER |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72600000 - Computer support and consultancy services

## Release History

- 20 Apr 2023 at 09:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/16b61e32-73a2-48c7-acbc-8579559ef3e6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/16b61e32-73a2-48c7-acbc-8579559ef3e6
  20th April 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3f801c7e-dd31-41d0-a8c8-843b6214280c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3f801c7e-dd31-41d0-a8c8-843b6214280c.json.