---
title: "Digital Debt Service Programme Self Service Project"
ocid: "ocds-b5fd17-3fb135aa-3973-4ce4-a113-39e2b3b811ae"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3fb135aa-3973-4ce4-a113-39e2b3b811ae"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3fb135aa-3973-4ce4-a113-39e2b3b811ae.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3fb135aa-3973-4ce4-a113-39e2b3b811ae.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2024-08-22"
---

# Digital Debt Service Programme Self Service Project

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-3fb135aa-3973-4ce4-a113-39e2b3b811ae

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3fb135aa-3973-4ce4-a113-39e2b3b811ae)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3fb135aa-3973-4ce4-a113-39e2b3b811ae.json)

## Summary

The Department for Work and Pensions (DWP) has awarded a contract titled "Digital Debt Service Programme Self Service Project" in the industry category of IT services, specifically consulting, software development, Internet, and support. The contract is part of the procurement process involving a selective method, specifically a call-off from a framework agreement. The procurement process has reached the award stage, with the contract awarded to Scrumconnect Ltd on 1st August 2024 and scheduled to run until 31st March 2025. The project aims to deliver services for debt self-service and covers multiple locations, including the United Kingdom, Europe, and other global regions. The total contract value amounts to £1,407,000, with a contract start date of 1st August 2024 and an end date of 31st March 2025.

This tender presents significant opportunities for businesses specialising in IT services, particularly in consulting, software development, and support. Small and medium-sized enterprises (SMEs) will find this tender well-suited to their capabilities, given the nature of the services required and the substantial contract value. Companies with expertise in digital transformation and debt management systems will have a competitive edge in this procurement process. The awarded contract can serve as a key growth opportunity, allowing businesses to expand their service offerings and establish long-term partnerships with a major government department like DWP.

## Notice

Services for Debt Self-Service Project

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/430586da-205a-4d2d-9502-8fe8ace4796c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Aug 2024 |
| Submission deadline | 14 Jun 2024 |
| Future notice date | Not specified |
| Award date | 31 Jul 2024 |
| Contract period | 31 Jul 2024 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,407,000 |
| Lots value | Not specified |
| Awards value | £562,800 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SCRUMCONNECT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 22 Aug 2024 at 09:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/430586da-205a-4d2d-9502-8fe8ace4796c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/430586da-205a-4d2d-9502-8fe8ace4796c
  22nd August 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5b251af9-1ac3-4034-946e-7d0d4373ee26
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3fb135aa-3973-4ce4-a113-39e2b3b811ae. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3fb135aa-3973-4ce4-a113-39e2b3b811ae.json.