---
title: "Non Devolved Adult Education Budget Delivery (Customer Service) Opportunity"
ocid: "ocds-b5fd17-3fca25dd-b87a-43d2-86a8-d72e944f6432"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3fca25dd-b87a-43d2-86a8-d72e944f6432"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3fca25dd-b87a-43d2-86a8-d72e944f6432.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3fca25dd-b87a-43d2-86a8-d72e944f6432.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "HERTFORD REGIONAL COLLEGE"
published: "2024-01-02"
---

# Non Devolved Adult Education Budget Delivery (Customer Service) Opportunity

Buyer: HERTFORD REGIONAL COLLEGE  
Current stage: Tender  
OCID: ocds-b5fd17-3fca25dd-b87a-43d2-86a8-d72e944f6432

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## Summary

Hertford Regional College is seeking providers to deliver innovative adult learning against the funding received from the Education and Skills Funding Agency. The procurement opportunity involves delivering specific qualifications to support individuals entering customer-facing roles. Providers must be able to deliver within a 25-mile radius of the college campuses by 31/07/2024. This opportunity is for non-devolved ESFA funding under a 'light touch regime' with a tender period ending on 2024-01-08.

This tender by Hertford Regional College presents an opportunity for businesses with experience in adult education services to compete for a contract worth £85,000. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are suitable to participate. The contract period runs from 2024-02-01 to 2024-07-31. Interested providers must complete submission requirements, including a questionnaire and values spreadsheet, to engage in the procurement process.

## Notice

Hertford Regional College (HRC) intends to appoint providers with relevant experience and a proven track record to deliver innovative adult learning. Contracts will be for the delivery of learning against the funding the college receives from the Education and Skills Funding Agency (ESFA) for the Adult Education Budget (AEB) for learners aged 19+. Delivery must meet the regulations outlined in the ESFA Funding Rules. Providers should be able to deliver the 3 identified qualifications, Certificate for Introduction to Customer Service, Extended certificate in Employability and Certificate in Personal and Social Skills as a combined programme to support individuals to enter the workplace in a customer facing role. The delivery should be clearly aligned to the needs of employers as well as supporting the College's rationale for subcontracting which can be found on our website https://www.hrc.ac.uk/about-hrc/partnerships-and-subcontractors HRC is seeking providers that can deliver to a maximum of 36 learners within a 25 mile radius of either of our campuses and all delivery should be completed by 31/07/2024. Please note that this procurement is for non-devolved ESFA funding only. This procurement is being run under the "light touch regime" and within the timescales set out in the attachments below. To participate in this procurement you must complete and submit the volumes and values spreadsheet and the procurement questionnaire located in the attachments to subcontracting@hrc.ac.uk or they can be requested via the contact details below. If your organisation has not already completed the HRC Due Diligence checks, they must be completed, and a required assessment outcome achieved prior to any contract award. Due Diligence documentation can be requested via the contact details below. HRC reserves the right not to award contracts based on the outcome of Due Diligence Checks. Any incomplete or incorrectly completed submissions may be deemed non-compliant, and as a result you may be unable to proceed further in the procurement process. Contract awards will be subject to a management fee of 20% and HRC reserves the right not to award contracts based on procurement question responses that score less than 150/300. We reserve the right to add weighting of 50% to question 3 of the procurement questionnaire, should it be required, to determine the most appropriate providers. HRC reserves the right to issue multiple contracts up to the maximum value of this opportunity

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f27438bc-a9d3-46db-9708-793ce282257d |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jan 2024 |
| Submission deadline | 8 Jan 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Feb 2024 - 31 Jul 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £85,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HERTFORD REGIONAL COLLEGE |
| Locality | WARE |
| Post town | Stevenage |
| Postcode | SG12 9JF |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | East Hertfordshire |
| Electoral ward | Ware Priory |
| Westminster constituency | Hertford and Stortford |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80400000 - Adult and other education services

## Release History

- 2 Jan 2024 at 08:58 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f27438bc-a9d3-46db-9708-793ce282257d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f27438bc-a9d3-46db-9708-793ce282257d
  2nd January 2024 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/355b5bc6-5046-4a4b-9e53-ea931e9b19a2
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e4381b4e-5ba2-4095-b047-1721b0519fd2
  Questionnaire to be completed and submitted to subcontracting@hrc.ac.uk by the published closing date.
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/9929859d-1f63-4d04-b641-5b45b3ddd0f6
  Spreadsheet to be completed and submitted to subcontracting@hrc.ac.uk by the published closing date.

## Notice URLs

- http://www.hrc.ac.uk
- https://www.hrc.ac.uk/about-hrc/partnerships-and-subcontractors

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3fca25dd-b87a-43d2-86a8-d72e944f6432. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3fca25dd-b87a-43d2-86a8-d72e944f6432.json.
