--- title: "SCC JM Healthwatch and Independent NHS complaints Advocacy service" ocid: "ocds-b5fd17-3fd6efb5-9202-42d6-a554-c49e5ce92dc8" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3fd6efb5-9202-42d6-a554-c49e5ce92dc8" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3fd6efb5-9202-42d6-a554-c49e5ce92dc8.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-3fd6efb5-9202-42d6-a554-c49e5ce92dc8.json" source: "Contracts Finder" current_stage: "Tender" buyer: "SE SHARED SERVICES" published: "2019-07-08" --- # SCC JM Healthwatch and Independent NHS complaints Advocacy service Buyer: SE SHARED SERVICES Current stage: Tender OCID: ocds-b5fd17-3fd6efb5-9202-42d6-a554-c49e5ce92dc8 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3fd6efb5-9202-42d6-a554-c49e5ce92dc8) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3fd6efb5-9202-42d6-a554-c49e5ce92dc8.json) ## Summary The Surrey County Council, through SE Shared Services, is issuing a tender titled "SCC JM Healthwatch and Independent NHS Complaints Advocacy service". This procurement falls under the health and social work services category, specifically focusing on the provision of Healthwatch services and Independent NHS complaints advocacy. The tender process is currently at the active stage, with submissions due by 23rd July 2019. The contract will commence on 2nd April 2020 and can extend for an additional two years, potentially lasting until July 2025. The procurement method is open, allowing all eligible bidders to participate. This tender provides significant opportunities for businesses aiming to expand in the healthcare service sector, particularly those offering community research, advocacy, and patient support services. Companies that specialise in health and social care services, advocacy support, or community engagement are encouraged to apply. Potential bidders must register on the SE Shared Services Procurement eSourcing portal to participate, allowing them to manage the submission process and interact efficiently with the contracting authority. ## Notice The Surrey County Council is seeking to commission a local Healthwatch and Independent NHS Complaints Advocacy service. The provision of the Healthwatch service will include: * Information, Signposting and Advice * Community Research and Engagement * Evidence, Insight and Influence The Independent NHS complaints advocacy service for Surrey will cover provision of assistance for individuals making or intending to make an NHS complaint (which includes a complaint to the Health Service Ombudsman). The contract duration will be for 5 years with an option to extend for further 2 years. Additional information: This tender is to be completed electronically using the SE Shared Services Procurement eSourcing portal. https://www.sesharedservices.org.uk/esourcing/opportunities The SE Shared Services eSourcing portal provides a web-based tool that provides a simple, secure and efficient means for managing tendering and quotation activities reducing the time and effort required for both buyers and Potential Bidders. The portal allows for tender clarifications and submitting your bid electronically. In order to bid for this opportunity you will need to register your company on the SE Shared Services portal. Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f4f6f62d-77f1-495c-abdf-447a5d530231 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Jul 2019 | | Submission deadline | 23 Jul 2019 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Apr 2020 - 1 Jul 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SE SHARED SERVICES | | Locality | SURREY | | Post town | Kingston upon Thames | | Postcode | KT1 2DN | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI6 Outer London - South | | ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton | | Local authority | Kingston upon Thames | | Electoral ward | Kingston Town | | Westminster constituency | Kingston and Surbiton | | Delivery location | TLJ South East (England) | ## CPV Codes ### Divisions - 85 - Health and social work services - 98 - Other community, social and personal services ### Codes - 85000000 - Health and social work services - 98000000 - Other community, social and personal services ## Release History - 8 Jul 2019 at 08:52 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f4f6f62d-77f1-495c-abdf-447a5d530231 - 8 Jul 2019 at 08:52 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f4f6f62d-77f1-495c-abdf-447a5d530231 - 8 Jul 2019 at 08:51 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f4f6f62d-77f1-495c-abdf-447a5d530231 - 2 Jul 2019 at 12:51 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f4f6f62d-77f1-495c-abdf-447a5d530231 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/f4f6f62d-77f1-495c-abdf-447a5d530231 8th July 2019 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/sesharedservices/aspx/ Additional information on how to apply for this contract ## Notice URLs - http://www.surreycc.gov.uk - https://www.sesharedservices.org.uk/esourcing/opportunities ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3fd6efb5-9202-42d6-a554-c49e5ce92dc8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3fd6efb5-9202-42d6-a554-c49e5ce92dc8.json.