---
title: "Research into Customer Expectations of CCWater (2018)"
ocid: "ocds-b5fd17-3fe68bb4-f648-49f1-b1f3-b8b783f15f67"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3fe68bb4-f648-49f1-b1f3-b8b783f15f67"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3fe68bb4-f648-49f1-b1f3-b8b783f15f67.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3fe68bb4-f648-49f1-b1f3-b8b783f15f67.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "CONSUMER COUNCIL FOR WATER"
published: "2018-11-12"
---

# Research into Customer Expectations of CCWater (2018)

Buyer: CONSUMER COUNCIL FOR WATER  
Current stage: Tender  
OCID: ocds-b5fd17-3fe68bb4-f648-49f1-b1f3-b8b783f15f67

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## Summary

The Consumer Council for Water is seeking a supplier for the tender titled "Research into Customer Expectations of CCWater (2018)", with a focus on qualitative research to better understand consumer needs in the water distribution sector. This procurement falls under the main category of services and is being conducted through an open procedure, below the threshold amount of £80,000. The tender is open until 30th November 2018, and the contract period is set to commence on 14th December 2018, lasting until 31st March 2019. The services will be delivered across various regions in the United Kingdom, including North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, and Wales.

This tender presents a valuable opportunity for small and medium-sized enterprises (SMEs) in the research consultancy and survey services sectors, particularly those with expertise in customer engagement and qualitative analysis. Businesses that understand the water industry and have a proven track record of conducting consumer research would be particularly well-suited to compete. By participating in this tender, successful bidders can not only secure a contract with a prominent public body but also enhance their visibility and reputation within the water services market.

## Notice

We are seeking to appoint a supplier to undertake qualitative research with various types of water consumers in order to determine how CCWater can best represent their interests and effectively engage with water companies to ensure their needs are met. Additional information: To access this opportunity and submit a bid you will need to follow the link to our eSourcing Platform (Bravo). Please do not attempt to contact the buyer directly. All communication in respect of this event must be made via the Bravo message board.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4ee3844e-e71c-4fa4-abba-2afe53658877 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Nov 2018 |
| Submission deadline | 30 Nov 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 14 Dec 2018 - 31 Mar 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CONSUMER COUNCIL FOR WATER |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B2 4AJ |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales |

## CPV Codes

### Divisions

- 65 - Public utilities
- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 65100000 - Water distribution and related services
- 73210000 - Research consultancy services
- 79311000 - Survey services

## Release History

- 12 Nov 2018 at 11:34 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4ee3844e-e71c-4fa4-abba-2afe53658877

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4ee3844e-e71c-4fa4-abba-2afe53658877
  12th November 2018 - Opportunity notice on Contracts Finder
- https://public.bravosolution.co.uk/consumer-council-water
  Link to eSourcing Portal

## Notice URLs

- https://www.ccwater.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3fe68bb4-f648-49f1-b1f3-b8b783f15f67. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3fe68bb4-f648-49f1-b1f3-b8b783f15f67.json.