---
title: "UK SBS IT18144 UKRI Science and Technology Facilities Council Telephony Maintenance and Support"
ocid: "ocds-b5fd17-4025b21c-caff-4b49-b0e2-170ab4f6a6d7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4025b21c-caff-4b49-b0e2-170ab4f6a6d7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4025b21c-caff-4b49-b0e2-170ab4f6a6d7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4025b21c-caff-4b49-b0e2-170ab4f6a6d7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2018-07-16"
---

# UK SBS IT18144 UKRI Science and Technology Facilities Council Telephony Maintenance and Support

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-4025b21c-caff-4b49-b0e2-170ab4f6a6d7

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## Summary

The UK Shared Business Services Limited is managing a procurement process titled "UK SBS IT18144 UKRI Science and Technology Facilities Council Telephony Maintenance and Support." This contract falls within the services industry, specifically focusing on repair and maintenance services for telephony equipment. The contract commenced on 16th July 2018 and is scheduled to end on 31st August 2019, with two optional extension periods extending the latest possible end date to 31st August 2021. The procurement method utilized was a selective call-off from the CCS RM3804 Technology Services 2 framework agreement, with a total contract value of approximately £300,618.38.

This tender presents significant opportunities for businesses in the telecommunication and IT support sectors, particularly those offering software maintenance and repair services. Small and medium-sized enterprises (SMEs) may find an advantageous position to compete, given the nature of the services required and the potential for establishing long-term relationships through the optional extensions. Companies equipped with expertise in managing telephony technologies, especially those familiar with Mitel products, will be well-suited to participate in this procurement opportunity.

## Notice

This contract is for Software Assurance and support for Mitel telephony software, and maintenance and support of Mitel telephony hardware installed and operational at some STFC sites within the UK. Further to the initial contract period expiring on 31st August 2019, there will then be a further two optional extension periods of 12 months each, making the latest possible end date for the contract 31st August 2021. The procurement process undertaken was a further competition via Lot 3b of CCS RM3804 Technology Services 2 framework agreement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7a25d51b-b337-4dfd-a53f-20e4318165f7 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jul 2018 |
| Submission deadline | 20 Jun 2018 |
| Future notice date | Not specified |
| Award date | 12 Jul 2018 |
| Contract period | 15 Jul 2018 - 31 Aug 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,618 |
| Lots value | Not specified |
| Awards value | £300,618 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LOGICALIS |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 50334100 - Repair and maintenance services of line telephony equipment
- 72267000 - Software maintenance and repair services

## Release History

- 16 Jul 2018 at 10:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7a25d51b-b337-4dfd-a53f-20e4318165f7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7a25d51b-b337-4dfd-a53f-20e4318165f7
  16th July 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4025b21c-caff-4b49-b0e2-170ab4f6a6d7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4025b21c-caff-4b49-b0e2-170ab4f6a6d7.json.