---
title: "Customer Identification and Verification Services"
ocid: "ocds-b5fd17-406017fe-23c9-41cb-a143-0b4a0e7c9e19"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-406017fe-23c9-41cb-a143-0b4a0e7c9e19"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-406017fe-23c9-41cb-a143-0b4a0e7c9e19.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-406017fe-23c9-41cb-a143-0b4a0e7c9e19.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL SERVICES COMPENSATION SCHEME LIMITED"
published: "2025-11-25"
---

# Customer Identification and Verification Services

Buyer: FINANCIAL SERVICES COMPENSATION SCHEME LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-406017fe-23c9-41cb-a143-0b4a0e7c9e19

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## Summary

The Financial Services Compensation Scheme Limited has initiated and completed a procurement process for "Customer Identification and Verification Services" under a G-Cloud 14 Call Off Agreement, focusing on financial systems software. This procurement, conducted in London, ended its tender period on 30 April 2025 and entered a contract with LexisNexis Risk Solutions UK Limited, commencing on 1 May 2025. The contract, valued at £127,500, was awarded through a selective procurement method as a call-off from a framework agreement. The services aim to enhance identity verification processes, aligning with the company's strategic goal of a seamless customer experience.

This procurement presents strong growth opportunities for businesses specialising in financial systems and identity verification services. Small and medium-sized enterprises (SMEs) geared towards software development and data analysis within the financial sector could find this contract highly beneficial. The framework call-off approach favours firms with existing expertise in comprehensive identity checks and those capable of integrating complex datasets to meet the buyer's needs for a multi-layered verification system. Businesses that can deliver enhanced security solutions swiftly and efficiently will be well-positioned to engage in similar future opportunities.

## Notice

G-Cloud 14 Call Off Agreement, Lots 1-3. An identification service that enables the FSCS to have increased confidence in verifying an individual's identity whilst supporting a frictionless customer journey. Providing a multi-layered check and screening against a variety of positive and negative datasets, the service assists with verifying and authenticating identity documents and identifying risks.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6bc4266b-ca67-480e-afaa-2796c5c8509f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Nov 2025 |
| Submission deadline | 30 Apr 2025 |
| Future notice date | Not specified |
| Award date | 30 Apr 2025 |
| Contract period | 30 Apr 2025 - 30 Apr 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £127,500 |
| Lots value | Not specified |
| Awards value | £127,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL SERVICES COMPENSATION SCHEME LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC3A 7QU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Portsoken |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LEXISNEXIS RISK SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48442000 - Financial systems software package

## Release History

- 25 Nov 2025 at 10:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6bc4266b-ca67-480e-afaa-2796c5c8509f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6bc4266b-ca67-480e-afaa-2796c5c8509f
  25th November 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.fscs.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-406017fe-23c9-41cb-a143-0b4a0e7c9e19. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-406017fe-23c9-41cb-a143-0b4a0e7c9e19.json.