---
title: "Donor Experience project"
ocid: "ocds-b5fd17-4070753c-253b-41cc-bf65-8cf6e528a632"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-4070753c-253b-41cc-bf65-8cf6e528a632"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-4070753c-253b-41cc-bf65-8cf6e528a632.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-4070753c-253b-41cc-bf65-8cf6e528a632.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BLOOD SERVICES SOUTH WEST"
published: "2020-10-21"
---

# Donor Experience project

Buyer: BLOOD SERVICES SOUTH WEST  
Current stage: Award  
OCID: ocds-b5fd17-4070753c-253b-41cc-bf65-8cf6e528a632

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-4070753c-253b-41cc-bf65-8cf6e528a632)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-4070753c-253b-41cc-bf65-8cf6e528a632.json)

## Summary

The Blood Services South West has successfully awarded a contract for the "Donor Experience project" following a selective procurement process, specifically a call-off from a framework agreement. The awarded amount is £945,000 for services related to technical analysis and consultancy, with the contract period commencing on 1 July 2020 and concluding on 30 June 2021. The procurement was completed with the formal award notice published on 21 October 2020, marking the process as complete. This initiative primarily focuses on enhancing the digital journey for blood donors, situated in Bristol, England.

This tender presents significant opportunities for businesses, particularly those in the technology and digital consultancy sectors, to engage in projects that foster innovative solutions for public health services. Small and medium-sized enterprises (SMEs) with expertise in digital product development or consultancy services could find a viable space to compete. The project's focus on improving donor experience underscores a demand for specialised skills that align with modern technological applications in healthcare.

## Notice

***Awarded contract*** Strategic Partner for Product Development to develop capability that enhances the digital journey for new and existing blood donors.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d8b8ff82-a38d-4214-9eb9-6e2481c4230e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Oct 2020 |
| Submission deadline | 19 May 2020 |
| Future notice date | Not specified |
| Award date | 14 Jun 2020 |
| Contract period | 30 Jun 2020 - 30 Jun 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £945,000 |
| Lots value | Not specified |
| Awards value | £945,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BLOOD SERVICES SOUTH WEST |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS34 7QH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire |
| Local authority | South Gloucestershire |
| Electoral ward | Filton |
| Westminster constituency | Filton and Bradley Stoke |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HIPPO DIGITAL |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 71621000 - Technical analysis or consultancy services
- 72600000 - Computer support and consultancy services

## Release History

- 21 Oct 2020 at 10:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d8b8ff82-a38d-4214-9eb9-6e2481c4230e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d8b8ff82-a38d-4214-9eb9-6e2481c4230e
  21st October 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-4070753c-253b-41cc-bf65-8cf6e528a632. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-4070753c-253b-41cc-bf65-8cf6e528a632.json.