---
title: "Recruitment Agency framework"
ocid: "ocds-b5fd17-408db616-2fc2-4a59-9419-b9081255105b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-408db616-2fc2-4a59-9419-b9081255105b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-408db616-2fc2-4a59-9419-b9081255105b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-408db616-2fc2-4a59-9419-b9081255105b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN"
published: "2021-10-13"
---

# Recruitment Agency framework

Buyer: PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN  
Current stage: Award  
OCID: ocds-b5fd17-408db616-2fc2-4a59-9419-b9081255105b

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## Summary

The Parliamentary and Health Service Ombudsman (PHSO) has initiated an open tender process for the "Recruitment Agency Framework" to provide various recruitment services including permanent, temporary, and executive placements. This contract spans an initial term of two years, commencing on 4th January 2021, with the potential to extend for an additional two years. The estimated total value of the contract is £7.5 million, with a tender submission deadline set for 11:00 on 30th October 2020. The successful suppliers will be based in the North West region of the United Kingdom, and the framework covers several lots, specifically targeting different recruitment categories such as ICT, Finance, HR, and Business Support.

This tender represents a substantial opportunity for recruitment firms, especially those with expertise in various niche markets and the capacity to fulfil diverse service mandates. With the potential for up to 20 suppliers to be included across different lots, firms that demonstrate strong performance in candidate sourcing and selection, as well as a commitment to social responsibility, will be well-positioned to compete. Small and medium-sized enterprises (SMEs) are encouraged to participate, leveraging their agility and local market knowledge to drive bidding success.

## Notice

PHSO is pleased to invite you to submit a formal tender submission for the opportunity to be included on PHSO's Recruitment Agency framework for the provision of Recruitment Services. The framework length will be for 2 years with the option to extend for up to 2 further years (1+1). The framework will cover permanent, fixed term, temporary and contract recruitment to cover all PHSO service areas including executive positions. The framework will contain the following lots: Lot 1: Executive Lot 2: ICT Lot 3: Finance, HR, Facilities, Procurement and Business Planning Lot 4: General Business Support . Upon receiving this ITT you are required to express an interest if you intend to submit a tender. This is to ensure you receive periodic updates and any clarification question responses. Expressions of interest should be sent to: Robert.Kelk@ombudsman.org.uk The initial framework term will be for 24 months with the option to extend for up to a further 24 months This is an open tender process. For each Lot there will be up to 5 suppliers issued to the top five (5) highest scoring submissions, who have also met all other criteria following evaluation of supporting evidence. The Framework will be awarded for an initial term of 2 years with an option to extend for up to 2 additional years. The estimated value incorporated into this notice (PS7.5 million) is representative of the estimated spend over the maximum term of 4 years. The contracting authority expressly reserves the right not to award any contract as a result of the procurement process commenced by publication of this notice. In no circumstances will the contracting authority be liable for any costs incurred by the candidate and any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of potential suppliers. The contracting authority is using the Sharefile portal https://ombudsman.sharefile.com/i/i4ca2ec09a524937a to give unrestricted access to the procurement documentation. To gain access tenderers must register their company details at the above website. Once registered, tenderers will be emailed a log-in and password, which will allow them to gain access to the documents. Documents will be available from 30/09/20. Tenderers will need to electronically submit their completed documents (including online questionnaires) via HRProcurement@ombudsman.org.uk by 11:00 on 11am Friday, 30th October 2020 Any supplier questions/queries will need to be submitted via Robert.Kelk@ombudsman.org.uk. No queries will be accepted or responded to outside of this facility. Under the agreement the provider (s) will be required to actively participate in the economic and social regeneration of, and surroundings of, the place of delivery of the agreement. Therefore selection and award criteria, specification requirements and contract performance conditions may relate in particular to social and environmental considerations.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a677ff22-daa2-4b32-ae87-4e2dee83a23f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Oct 2021 |
| Submission deadline | 13 Nov 2020 |
| Future notice date | Not specified |
| Award date | 30 Sep 2021 |
| Contract period | 19 Oct 2021 - 19 Oct 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £7,500,000 |
| Lots value | Not specified |
| Awards value | £2,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4QP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Vincent Square |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 10 |
| Supplier names | ALLEN LANE; CERTES IT SERVICE SOLUTIONS; GATENBYSANDERSON; GREEN PARK INTERIM & EXECUTIVE; HAYS SPECIALIST RECRUITMENT; INTERQUEST GROUP (UK; MICHAEL PAGE INTERNATIONAL; REED SPECIALIST RECRUTIMENT; ROBERT WALTERS CONSULTANCY; SEARCH CONSULTANCY |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79600000 - Recruitment services

## Release History

- 13 Oct 2021 at 12:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a677ff22-daa2-4b32-ae87-4e2dee83a23f
- 20 Oct 2020 at 11:46 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b084e363-d5c8-4a45-be17-a5f15b88e4e5
- 30 Sep 2020 at 08:37 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b084e363-d5c8-4a45-be17-a5f15b88e4e5
- 29 Sep 2020 at 11:50 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b084e363-d5c8-4a45-be17-a5f15b88e4e5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a677ff22-daa2-4b32-ae87-4e2dee83a23f
  13th October 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/b084e363-d5c8-4a45-be17-a5f15b88e4e5
  20th October 2020 - Opportunity notice on Contracts Finder
- https://ombudsman.sharefile.com/i/i4ca2ec09a524937a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-408db616-2fc2-4a59-9419-b9081255105b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-408db616-2fc2-4a59-9419-b9081255105b.json.