--- title: "Digital Training and Support Framework" ocid: "ocds-b5fd17-40b41b70-6546-4aea-a5c1-00bf7c441cc9" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-40b41b70-6546-4aea-a5c1-00bf7c441cc9" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-40b41b70-6546-4aea-a5c1-00bf7c441cc9.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-40b41b70-6546-4aea-a5c1-00bf7c441cc9.json" source: "Contracts Finder" current_stage: "Tender" buyer: "CROWN COMMERCIAL SERVICE" published: "2020-03-23" --- # Digital Training and Support Framework Buyer: CROWN COMMERCIAL SERVICE Current stage: Tender OCID: ocds-b5fd17-40b41b70-6546-4aea-a5c1-00bf7c441cc9 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-40b41b70-6546-4aea-a5c1-00bf7c441cc9) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-40b41b70-6546-4aea-a5c1-00bf7c441cc9.json) ## Summary The Crown Commercial Service is currently seeking suppliers for the "Digital Training and Support Framework," aimed at enhancing digital skills among the 10.5 million people in the UK lacking basic digital abilities. This opportunity falls within the industry category of computer-related services and is part of an ongoing open procurement process. Key details include a contract value of £35 million and a procurement method following the open procedure. While the tender period has ended, the contract began on 5th April 2016 and extends until 4th April 2020. Suppliers interested in participating must register on the e-Sourcing Suite and can express their interest through a specified process, guided by the Government Digital Service and the Department of Business, Innovation and Skills. This tender presents an excellent opportunity for businesses specialising in digital training and inclusion services, particularly those experienced in providing educational support, community service provision, or adult training. Small and medium enterprises (SMEs) will find this particularly advantageous as they can compete for the five specific lots outlined in the procurement. The focus on reducing digital exclusion makes this a timely opportunity, especially in light of the challenges presented by the COVID-19 pandemic, which has necessitated an increase in digital service usage and support. ## Notice Currently, 10.5 million people in the UK lack basic digital skills and many either can't or don't use digital government services independently. The Government Digital Service (GDS) with the support of The Department of Business, Innovation and Skills (BIS) is seeking suppliers who can provide digital training and digital support services to reduce the number of digitally excluded people in the UK, by removing the barriers presented by lack of access, digital skills, vulnerability or motivation. This procurement exercise will be conducted in accordance with the open procedure and is intended to establish a Framework Agreement.This procurement is divided into two subdivided sections: A - Assisted Digital B - Digital Inclusion There are 5 lots: - Lot 1 - Support to use government digital services Lot 2 - Digital Inclusion Research And Analysis Lot 3 - Design Of A Digital Inclusion Course, Product Or Intervention Lot 4 - Delivery Of Digital Inclusion/Basic Digital Skills Training Lot 5 - Digital Inclusion Marketing And Promotion Additional information: Potential Providers will be assessed in accordance with -Section 5 of the Regulations implementing the Directive on the basis of information provided in response to an Invitation to Tender ('ITT'). This procurement will be managed electronically via Crown Commercial Service's e-Sourcing Suite. To participate in this procurement, Potential Providers must first be registered on the e-Sourcing Suite. If you have not yet registered on the eSourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link 'Register for CCS eSourcing'. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Full instructions for registration and use of the system can be found at https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement. This is done by emailing expressionofinterest@crowncommercial.gov.uk Your email must clearly state: the name and reference for the procurement you wish to register for; the name of the registered supplier; and the name and contact details for the registered individual sending the email. Crown Commercial Service will process the email and then enable the supplier to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done. As a user of the e-Sourcing Suite you will have access to the Emptoris messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event. Please note it is your responsibility to access these messages on a regular basis to ensure you have sight of all relevant information. For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Help-desk email: eenablement@crowncommercial.gov.uk Due to the current COVID-19 pandemic, Crown Commercial Service (CCS) believes that the first condition set out in Regulation 72(1)(c) Public Contracts Regulations 2015 has been fulfilled in respect of the Framework Agreement. Crown Commercial Service has taken the decision to extend existing framework agreements that were due for reprocurement for a period of twelve (12 months). This is to enable CCS resource to be diverted to procuring urgent requirements to deal with COVID-19 consequences and to relieve pressure on the supply chain while short staffed, to enable businesses to continue to deliver services and goods to customers. CCS intends to deliver replacement framework agreements as quickly as possible after the initial COVID-19 impact. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b18242ea-2b6d-43bb-bcd2-9e6193ff3eeb | | Notice type | Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 23 Mar 2020 | | Submission deadline | 18 Jan 2016 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 4 Apr 2016 - 4 Apr 2020 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £35,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CROWN COMMERCIAL SERVICE | | Locality | LONDON | | Post town | Central London | | Postcode | WC2B 6NH | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI36 Camden | | Local authority | Camden | | Electoral ward | Holborn & Covent Garden | | Westminster constituency | Holborn and St Pancras | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support - 75 - Administration, defence and social security services - 80 - Education and training services - 85 - Health and social work services ### Codes - 72500000 - Computer-related services - 75200000 - Provision of services to the community - 80400000 - Adult and other education services - 80500000 - Training services - 85320000 - Social services ## Release History - 23 Mar 2020 at 12:47 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b18242ea-2b6d-43bb-bcd2-9e6193ff3eeb ## Documents - https://www.contractsfinder.service.gov.uk/Notice/b18242ea-2b6d-43bb-bcd2-9e6193ff3eeb 23rd March 2020 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/1392713b-3fc9-430e-b2fb-e951fff8c5bb ATTACHMENT 2 - Requirements - https://www.contractsfinder.service.gov.uk/Notice/Attachment/95082005-ff37-4cb3-b186-e3a4b4c9e02c 2015-OJS224-408025-en - https://www.contractsfinder.service.gov.uk/Notice/Attachment/c9b5ee08-7a6c-423e-bad7-c5c941e675cb ATTACHMENT 8 - eSourcing Supplier Guidance - https://www.contractsfinder.service.gov.uk/Notice/Attachment/732508f8-9e01-49e1-b2ba-d1a7b34ce9da Invitation to Tender - READ ME FIRST - https://www.contractsfinder.service.gov.uk/Notice/Attachment/5be6841e-8275-47cc-8613-79e7ea86ab55 ATTACHMENT 7 - Declaration of Compliance - https://www.contractsfinder.service.gov.uk/Notice/Attachment/d0401239-5b76-489f-8e40-3e812c9d68dd ATTACHMENT 4 - Call Off Contract - https://www.contractsfinder.service.gov.uk/Notice/Attachment/311bc924-e3f5-40bb-9f17-16c2034eb3a2 ATTACHMENT 1 - Supplier Declaration Response - https://www.contractsfinder.service.gov.uk/Notice/Attachment/f97ca5fc-ebee-4c42-a8cd-651162dd43f2 ATTACHMENT 6 - Evaluation Guide - https://www.contractsfinder.service.gov.uk/Notice/Attachment/a65b6bab-e074-4682-ad27-f82546aae17f ATTACHMENT 3 - Framework Agreement - https://www.contractsfinder.service.gov.uk/Notice/Attachment/583cad3b-04cb-4eae-84f9-b609c57285ed ATTACHMENT 5 - Commercial Rates - https://www.contractsfinder.service.gov.uk/Notice/Attachment/04723888-66e6-47c1-86bd-e81e49e31fb5 RM3765 corrigendum.pdf ## Notice URLs - http://www.gov.uk/gds - https://gpsesourcing.cabinetoffice.gov.uk - https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-40b41b70-6546-4aea-a5c1-00bf7c441cc9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-40b41b70-6546-4aea-a5c1-00bf7c441cc9.json.